Customer Ratings & Reviews
- Model:
- TL-WA850RE
- SKU:
- 2080012
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the N300 Wi-Fi Range Extender's ease of use, extended Wi-Fi range, and reasonable price. Many appreciate its strong signal and straightforward setup process, along with the added convenience of an Ethernet port. While some users experienced compatibility issues, the positive feedback on performance and ease of use outweighs these concerns. The extender is praised for improving internet access in various situations.
This summary was generated by AI based on customer reviews.
Not a good option for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our router is in the upstairs of our house, and we have plaster walls throughout, so this does not give good signal when in another room. Ultimately traded this out for a slightly pricier, better quality item.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Dear NBACguy23,
Thank you for your review, we appreciate your feedback.
Our Support Team would have appreciated the opportunity to assist you with optimizing your Range Extender's performance.
For future reference, please feel free to contact us any time at the phone number or e-mail address provided below, and a Support Agent will gladly assist you.
Best Regards,
TP-LINK Support Team
(866) 225-8139
[email protected]
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still trying to work it out don't work with verizon fios
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Dear Jess,
Thank you for taking the time to review our product.
We sincerely apologize for all the difficulty you've encountered with installing this device.
To help avoid any further frustration, our support team would appreciate the opportunity to follow with you so we may properly address this concern.
Please send us an email including your contact details along with a copy and paste of your review to the address provided below so we may have one of our support agents follow up with you directly for further assistance.
We look forward to your response and hope you will remain interested in trying more of our great networking products in the future.
Best Regards!
TP-LINK Support Team
866) 225-8139
[email protected]
needed stronger wi-fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to set up. Never gave me the results I needed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Dear Newbie,
Thank you for taking the time to share your feedback in regards to your recent experience with our product. We are sorry to hear that our device was unable to provide a solution for you. If you have any questions or concerns regarding our products in the future, please feel free to contact our support team at the number and/or email provided for you below and an available technician will be happy to assist you. We thank you again for your feedback and certainly hope this experience will not discourage you from checking out more of our great networking products in the future.
Best Regards! TP-LINK Support Team 866) 225-8139 [email protected]
Don’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this extension when my company sent all of us to work at home. My office is far away from the router so the strength of the signal was weak, this extender was supposed to fix it. Anytime my laptop would connect to the extender the signal was even worse and most of the time I would need to reconnect to the router itself to be able to work. I ultimately got rid of this extender and the router and replaced with a mash system
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind WiFi extenders utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for WiFi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Wasted money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not give us the extended service needed. Our router is in the basement and we added this hoping we could get better service upstairs. Disappointed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
No good if you have ATT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I have ATT for my service provider and I use their equipment. 2 hours of screwing around with this stupid extender and the thing doesn't work. It won't even give off the signal to allow my iPhone to connect to it. All 3 are getting returned. It legit gives you the "unable to connect to the TP-Link Network" error message.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's WiFi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
Please also ensure that if you are using the Tether app on your smartphone to install the extender, that your smartphone is not connected to a VPN during setup, as this will interfere with the local network configuration steps.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
works until it doesn't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am using as an access point. Setup easily but 1 or more times a day loses connectivity for no apparent reason. so Not acceptable!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
This WiFi range extender causes problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had hoped this range extender would solve the problem of a dead zone in my house. However, it just caused more network issues. It would drop connections intermittently for tablets, smart phones and laptop PCs. And often it would put the laptop PC connection into "limited" status where there was a WiFi connection but no internet. I thought it would be a cheap solution but again you get what you pay for. Do not buy this product to extend your WiFi.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
Thank you for taking the time to review our product.
Due to the symptoms described, we recommend ensuring the RE LED is solid, and at least 3 to 4 Signal Strength LEDs are illuminated on the device. Typically a "limited" connection status indicates the extender is not receiving signal from the router, or is not fully set up. We recommend relocating or re-configuring the unit, then verifying the LED activity on the device.
Our Support Team is always available and we'd be delighted to assist you. Please feel free to contact us anytime, toll-free, using the information provided below.
We thank you again for your review and we hope you'll continue to consider TP-Link for your future networking needs.
Best Regards,
TP-Link Support Team
(866) 225-8139
[email protected]
- Cons mentioned:Compatibility
Not compatible with AT&T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give it a review. It doesn't work with AT&T equipment.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Our WiFi extenders utilize industry standard WiFi technology and are universally compatible with WiFi routers. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's WiFi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kind of works but it's really weak. I would rather an extender that can actually work. Not happy and it seemed to work well before
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed with this extender since I followed the directions and it just did not work. Maybe it was since our router is an older model but it just did nothing. The website said it could not find the router yet it was plugged into it. So we return it. We really did want it to work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Does Not support 5G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok wifi extender if you are only looking to extend 2.4 ghz. I did not realize until after i bought it that it doesn't support 5G
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The TL-WA850RE is designed and advertised for use with 2.4GHz WiFi to provide additional coverage. If you would like 5GHz or dual-band WiFi extension, we recommend considering one of our fantastic dual-band extenders, such as the RE305.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so it’ll help have a better signal for my chromecast didn’t really help much. Still pretty alright.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Speed
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install but the speed you get out of it is less than half of your normal speed from your router.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please bear in mind WiFi extenders utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for WiFi extenders and is not exclusive to TP-Link.
In your case, we recommend relocating the unit to a position in your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work. Never got signal from it I called customer support no help either
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not that great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the product did not work well for me. I’ve replaced it with the Google dual-band mesh WiFi system, which works much better.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The TL-WA855RE is designed to provide quick and convenient 2.4GHz N300 WiFi extension for your existing network. If your particular network scenario requires a more robust, dual-band solution, a mesh WiFi system such as our Deco M5 may be a more suitable option. In the future, if you're unsure which product(s) are best suited for your networking needs, our support team is always happy to help. Please feel free to email [email protected] and we'll gladly follow up.
Thank you,
TP-Link Support
[email protected]
Range
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought thinking I would getting better range coverage but the range is about the same not stronger but it gets the job done.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Worked ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extended along with other extenders j set up seemed to provide a wide area of coverage, however my devices kept losing signal.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Evan,
Thank you for your review. If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position in your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
extender
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extender sucks! Works for one day then after that it no longer works. Save your money and don't buy this product.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Product did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the product and purchase a more expensive device that contained 2 devices plus ethernet connections.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi there, thanks for the review and feedback!
We’re sorry to hear you returned your Range Extender; we would’ve been more than happy to address the concerns you have about the device.
If you didn’t notice a significant improvement in Wi-Fi coverage after installing the device, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the “RE” status LED is indicating a solid connection.
If you'd like assistance in the future, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you again for your feedback. We hope you'll keep TP-Link in mind for your future networking needs.
Best Regards,
TP-Link Customer Support
(866) 225-8139
[email protected]