Customer Ratings & Reviews
- Model:
- TFSAS115DC3PWP
- SKU:
- 6443949
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Samsung Galaxy A11 Prepaid for its ease of use, excellent camera quality, and long battery life. Many appreciate the large screen size and ample storage, finding it a good value for the price. Positive feedback also highlights the phone's overall performance and features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
No FM receiver or magnetic sensor :-(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loss of two key features is the why for 3 stars. This phone replaces a working J7 with badly cracked screen. Replacing screen cost more than the new phone thus. Missing are FM receiver and magnetic sensor. Thus I can no longer listen to local FM stations or use directional apps such as compasses or astronomy apps. Bummer. Don't need those features then more memory, faster chip and more update Android OS are worth the $70 price.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We're sorry to hear that this product did not meet your expectations. We are here to help and would like to chat with you with regard to your experience. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Tracfone Galaxy A11 is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, just activated last week. Taking some time to learn all the bells and whistles.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you for using our service. To get a handset tutorial, you can text the word TUTORIAL to 611611. Have a nice day!
- Pros mentioned:Ease of use
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed a phone and he likes this one. It does everything he needs it to
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We're glad to hear that. Thanks for your purchase. Have a beautiful day!
Probably a great phone for someone else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is not what I wanted. I was forced into buying a new phone with more than 3G capability. I do not believe this phone's setup was completed. I do not know how to stop apps that I do not want, keep interrupting whatever I am trying to do. I do not know who my provider is, I do not know why the phone chimes . Tracfone did not help much and am tired of trying to figure this out.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Arianne from TracFone Wireless. We're sorry for the inconvenience we have caused you. To better assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Power Button
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this phone until not three weeks in started having trouble with the power button on the side. I shut the phone off one day & I could not get it to power back off. My son has this phone. That is why I chose this one. He has had no trouble in about a year.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Our apologies for the inconvenience this may have caused you. We understand where you are coming from. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Came fast and is great! Will do business with Best Buy happily again!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. It is delightful to hear that you love the product. Thank you for your business and the trust you've placed in us.
samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like my new Samsung A11. Would recommend it as a nice android. So far so good
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We're delighted to hear that you like your phone. Thank you so much for the wonderful feedback and 5-star rating. Have a beautiful day!
I;m Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product and customer service representative knowledgeable
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your star ratings. Have a wonderful day!
Best buy at its best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Happy that Best Buy had it . Happy customer
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Cristy from TracFone Wireless. Thanks for taking out the time to rate and giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. Have a wonderful day!
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Have had issues with sending/receiving texts. Have had texts sent to me and not gotten them for 2 hours or more. Have sent texts, same problem, sometimes they never do get to the recipient. At other times it works OK. Jumped through all the hoops with tech support, escalated tech support, spent hours on the phone, and the issue persists. Still don't know if it's the phone or just bad network service from TracFone. In a word, UNRELIABLE.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Arianne from TracFone Wireless. We're sorry to know that you're unable to send and receive texts. Allow us to check what is going on in your account. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. Thank you.
Beware of the area you need it in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone because 3G is being phased out. However, I did not realize I would need a phone specific to my zip code and the area it covered. It also needs to be GSM network, not CDMA. It's too bad the website cannot recognize this when putting in your zip code. So I have a new phone that Tracfone cannot transfer my phone number to, unless I change my phone number. The Best Buy store in town won't let me return it, either. What am I supposed to do with it now?
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Our sincere apology for the inconvenience this may have caused you. We understand your concern and we are determined to make things right for you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.