
Rating 4.2 out of 5 stars with 231 reviews
4.2- Ease of use (25)
- Camera Quality (23)
- Price (16)
- Battery Life (15)
- Screen Size (9)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Great phone, great price
Awesome phone for the price, fast startup and easy setup.
Posted by Lucky
- Rated 4 out of 5 stars
NEW A11 Samsung vs OLD J7 Samsung
I remained using a Samsung Android because the newer model I bought was close to the previous cell phone I had. Thus model A11 has more storage than my other phone. I am fine with the pre-paid TracFone no contract plan. I am still trying to figure out how to use my new phone. The previous phone J7 was much easier for me; I'm not very tech savvy. I still need to link it to my SUV so I can accept/make calls when necessary while on the road. One thing I don't like is that both the volume control and power on/off button are on the same side, and sometimes I accidentally shut my phone off.
Posted by SiouxZQ
- Rated 5 out of 5 stars
htbiddie
So far it has been a real good phone. I needed the upgrade for more storage. It is fast on most of the things I do on a phone. Another thing I like, is that it isn't real complicated to use. Very good cameras.
Posted by htbiddie
- Rated 5 out of 5 stars
Great phone for the price
Great phone for the price. Large bright easy to see touch screen. Takes crisp clear photos (triple lens camera) and videos. Works great for social media, watching videos and some games. Battery charges quickly and charge lasts a couple days. This phone is bigger than some, so it doesn't easily fit in some pockets to carry.
Posted by Isabel8
- Rated 5 out of 5 stars
Great phone for the model
This phone was an older model but it still has a lot of kick. I look at it like this. With the "updates" phone upgrades come in all the time. Typically when you can afford them. This phone has been going for a while and works fine. So I'm happy.
Posted by Damon4587
- Rated 5 out of 5 stars
good so far
happy....good phone...ok...more characters dumbasss
Originally posted on tracfone.com
Posted by neomac2112
- Rated 5 out of 5 stars
Bought this to replace an old phone. I find this phone remarkable. It is user friendly and very easy to set up. Takes great photos. For the few questions I had, the support people were wonderful. I am a senior with some hearing loss, but I don't have any problem hearing on this phone. I am very pleased and think my husband will be purchasing one like this.
Originally posted on tracfone.com
Posted by Mrs Mav
- Rated 1 out of 5 stars
Transition from flip to smart phone
Clark is having a hard time learning to transition from a flip phone to this phone…he has big fingers and he thinks he has to be too gentle with it
Originally posted on tracfone.com
Posted by Clark F
- Rated 3 out of 5 stars
disappointed when ordering.
Phone is ok but has limits it doesn't do what I wanted and was told it did.
Originally posted on tracfone.com
Posted by new phone buyer
- Rated 2 out of 5 stars
Wish I still had the old one
Had a Galaxy Sky, loved it. Crazy things about this one....for example, attach a picture. Used to have a little paperclip icon, clicked it and selected photos. No icon on this one.I'm sure there's a way but it's hard to figure this thing out. Used to be you called support and got real help. Not now, spent an hour on phone with support a couple of days ago, didn't solve anything. I need help but don't want to call.
Originally posted on tracfone.com
Posted by Mack927