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Customer Ratings & Reviews

Model:
TFSAS115DC3PWP
SKU:
6443949
Your price for this item is $28.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 231 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers commend the Samsung Galaxy A11 Prepaid for its ease of use, excellent camera quality, and long battery life. Many appreciate the large screen size and ample storage, finding it a good value for the price. Positive feedback also highlights the phone's overall performance and features. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 231 reviews
  • Rated 3 out of 5 stars

    Too much for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my LG800 but service was discontinued after doing away with 3G. Tracfone sent me a free replacement Blu View 3 that would not work for phone and text. So I bought this A11 and it works fine. I do not like having to sign your life away for every little thing, though, for the minimum I want in a phone - calling and texting.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are sorry to hear about what happened. Allow us to take a closer look into what's going on so we can work with it and make things right for you. For further assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Great Samsung Galaxy Prepaid Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my son to replace his 3 year old Samsung Galaxy Luna 3. We love the cost cutting option of prepaid phones. We don’t have to live on the internet so it works great for us.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for your rating and feedback. We appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a tracfone customer for about 7 years now and been using Samsung phones. Purchased at Best Buy. The phones have great quality and Best Buy offers them atagrwatprjce. I will stick with them and reccomend them

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. It has been a great pleasure serving you all through these years. We hope to continue this relationship in the forthcoming year. Thank you for your business and trust. tracfone-wireless

  • Rated 5 out of 5 stars

    Super Sumsung Buy only at Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know the A11 was such a versatile machine, its capable of any top end iPhone or google product but half the price...Super Samsung and a Best Buy near you will make it available curbside and to your home

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We truly appreciate your feedback. Thanks for giving us a perfect rating. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money. Has three ways to open phone including fingerprint. So far no problems.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're thrilled to hear this. Thank you for the positive feedback and 5-star rating. We're grateful for your business and trust. tracfone-wireless

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Good service with TracFone at a little more than $10 a month.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We appreciate the feedback and rating. Thank you for choosing us as your service provider. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    DVD of Les Miz 25th Anniversary with Alfie Boe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my THIRD purchase of this DVD, 25th Anniversary at the O2 of Les Miz with Alfie Boe in 1985. Its a beautiful play with gorgeous music. The DVD is very clear. Everytime i give it as a gift, people sing its praises.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We are pleased to hear this! We appreciate the feedback. We truly appreciate your business, and we're so grateful for the trust you've placed in us. tracfone-wireless

  • Rated 5 out of 5 stars

    Slow learning, the how to's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost gave 3 or 4 stars. I'm old school and its taken some time to learn new tricks, with a new phone. It's working out great now. I got a case and a screen protector.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. Thanks for your feedback. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    My new Galaxy phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few problems setting up phone. Still getting used to the new way to get mail and turning on and shutting off phone. With time, I'm sure I will get the hang of it. A bit larger than my old phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're sorry to hear that you had a few problems setting up the phone. Feedback from our customers is important to us. If you have any suggestions or if you are facing any problems, please let us know. We will try our best to help you out. To get a handset tutorial, you can text the word TUTORIAL to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Just what was wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. It wa a gift for someone who is over 65 with vision problems and who did not want to have a monthly charge. She has had Tracfone for years and was really pleased to get the upgrade.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're delighted to hear this. We're so glad that you had a great experience. Thank you so much for the feedback and 5-star rating. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even my sister liked my phone and asked me where I got it. Of course, I like it also

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're glad that you're satisfied with our product and service. Thank you so much for the feedback and rating. tracfone-wireless

  • Rated 3 out of 5 stars

    A trial!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bearing in mind I am fairly new to smartphones, I found getting my Tracfone account switched to the smartphone from a flip-phone a trial with many calls, often with long wait times. I still have much learning curve to go down but remain hopeful.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We apologize for the inconvenience you may have gone through. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 4 out of 5 stars

    Getting use 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any new electronic device ( especially phone ) taking awhile to get use to

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you have inquiries or concerns, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Only stratified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Level of difficulty, swipe to push, customer service assistance

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating and feedback. Should you need assistance, please let us know. tracfone-wireless

  • Rated 4 out of 5 stars

    Samsung A11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my LG tracFone...sharper ect I have nothing else to say!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you're satisfied with your purchase. Thank you for your business and trust. Have a beautiful day! tracfone-wireless

  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. No issues. Seems to work good. Happy so far.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you the rating and feedback. We're glad to know that you are satisfied with your purchase. We truly appreciate your business with us. Have a great day. tracfone-wireless

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ‘where are you’phone for the kids. With the software allowed blocks

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. To download the free Spam Detector App on your Android phone, you can text the word SPAM to 611611. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. Thanks for the star ratings. tracfone-wireless

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purposely purchased this phone because the website said it was NFC capable bit it isn't and even worst the 2nd part of my order a cricket sim kit never came I have been waiting and nothing

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Let's go over all the details and options together. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 5 out of 5 stars

    A great phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great! It does everything I need it to do whether that be watching videos or video calling my friends. For such a great price I couldn’t ask for more.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for using our service. Should you need assistance, please do not hesitate to let us know. We're always here to help. Have a nice day! tracfone-wireless

  • Rated 3 out of 5 stars

    Cord : (

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just barely purchased so I can't really rate this product but one thing is for sure > the power cord is way to short. A bit disappointed due to power cord connection has been changed rendering my existing cords useless ...

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We're sorry to hear about your trouble. Allow us to evaluate your situation and see what options we have in order to help. Just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless