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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,211 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for gaming and watching movie it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for an inexpensive pair of headphone for the xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset...would recommend them to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Painfully Annoying Headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to start this off by saying I was a huge Turtle Beach fan... Until I bought 2 of these. I decided that after the older 2 Turtle Beaches we have had forever had helped us chainsaw our last victims in Gears, that me and my husband should spend a decent amount and get us the newest best thing available. I was let down majorly on every end with these. We are both huge gamers. I highly highly recommend that you just go ahead and hit the back button and buy something else right now and save yourself the hassle. These really squeeze your head tight. They hurt you after about an hour of play, even after a week of putting up with them and hoping they will loosen up. It doesn't matter if the battery lasts a long time if you can't even bare the pain an hour in. The audio quality really didn't sound like 7.1 surround and it wasn't that great no matter how much you play with presets. Also, the headset advertises that you can use an app to adjust the presets but it fails to mention that it only is on android and you can't get the app on iPhones. Do not ignore the reviews talking about sensitivity of the options on the ear plates. No matter what I did to sit stiff and perfectly still to not change the settings, it would still happen. Simply looking over at my husband next to me meant I accidentally pressed my ear to the leather couch and I then had to press a button about 5 times to get back to gaming mode again. Try enjoying gaming after doing that 10 times through one gaming session. We constantly were either not being able to hear the people in the party or them not able to hear us. It also constantly had syncing issues where we would have to unplug the usb to the transmitter and plug it back in to be able to even use the headsets. We counted and it happened every 5 mins. We got them to enjoy not having to get up and replace reusable batteries in the middle of gaming so you can imagine how fun it is getting up every 5 mins for that. The range away from the console also was not as they said it would be. Friends told us that we sounded very far away from the mic. Not loud and clear. Turtle Beach customer service was extremely rude. And more than once I called and it was within the hours of operation and the recording would say they were closed and to call back during the hours I was already calling in. The customizable ear plates, they have lots of Star Wars options to choose from but hardly anything outside of that to buy. And if you buy the ear plates, Turtle beach will email you after the fact and tell you that they will take 4-6 weeks to arrive as they are made after the order is placed. Nothing on the website warned you that these wouldn't be shipping out right away. I also want everyone to be aware that due to what I just explained on the ear plates, Turtle Beach no longer honors the Elite Membership of giving you a free shirt or hoodie and 2 free sets of ear plates as an elite member. You get told that they are currently relaunching the Elite membership due to a 3rd party vendor they were using for the ear plates and that you should be on the look out for an email with digital goodies sometime down the road once it is relaunched. So if you think you are getting those things that you are seeing in reviews and videos, think again. Noise cancellation was great though haha. Like that even matters after everything else. Returned these to Best Buy and they had amazing customer support. Bought the Astro A50s and WOW awesome. They know how to do audio and I am sold as a new loyal Astros fan. I am also reviewing the Astros if you click my profile and want to learn of our experience with those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones so far for gaming crisp quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than previous versions!! Makes such a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely wireless gaming head set. Perfect for me with my son walking around while in on the game. There are no cords for him to grab. Drowns out surrounding sound and is perfect for night time gaming when everyone is asleep.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just What He Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephews gift was just what he needed and the quality is grest.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it, It does what he needs it to do & more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main purpose for this purchase was to do multi-platform gaming and headset allows me to connect the optical cable to the television set and be able to hear audio from any console, then use bluetooth to connect to my PC and use whichever chatting program I require at the time. The only downside (minor though it may be) I have experienced thus far is a little bit of static/white noise when no other sound is playing but I suspect this is due to where I placed the transmitter as I noticed the static decreased considerably when I moved the transmitter to a more open location so nearby objects might have been causing interference. This is now mostly a non-issue as it is very slight static and I now only hear it if there is no sound and I am specifically listening for it. All in all I am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones. Sound is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great charge stand, works great. Sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    WORKS GREAT! GRANDSON LOVES THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE WORK GREAT WITH X-BOX AND ARE USED DAILY WITH ZERO ISSUES

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    So many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These by far are the best Turtle Beaches I have had. They Bluetooth connect to my phone notifications conversations and ringing chimes in my ear. Perfect during gaming. The noise cancellation is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    my son loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever wireless fun!!! Easy to use and charge lasts forever too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth the money. My husband loves these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset to listen to music and play games to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Xbox One gaming headset has worked well for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big headed hard of hearing gamer. Finally a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy love the headset lets me hear people's footsteps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button sensitivity

    Rated 4 out of 5 stars

    Overall a great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound is awesome. The one thing that can be improved is reducing the sensitivity of the buttons

    I would recommend this to a friend