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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,211 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent,Feels a little weird without a physical mic. If you dont mind spending a little more on headsets I recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cheap material

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is great! When it works properly. But the biggest issue with this headset is the quality of materials used to make these. The headband has cracked and fell apart twice. When you fully extend the headband it puts a lot of stress on them. I’ve sent my first pair back to turtle beach and they replaced with a new headset. Two months after using the new set and taking extreme caution when using you guessed it the headband cracked and eventually just fell apart. Now the speakers won’t stay retracted. For $270 I was expecting these to last me a very long time. My first pair lasted almost 8 months second set 2 months. You can’t even buy this headset anymore I wonder why! Now I’m stuck with another broken headset that was a replacement so I have no receipt to even try to replace them. Turtle beach should realize they have a problem with this design and at least offer a different style. Just to be clear I’m and adult and don’t abuse my possessions nor let anyone else use or miss handle my stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 1 out of 5 stars

    Def do your research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters I have to have good gaming headsets or I don't enjoy gaming like I use too. That being said I've become a bit of a headphone snob. I have to have wireless headsets and the options this headphone has cause I hate cords with a passion. That being said my 1* review is due to replacing these from breaking 5 times total I believe within one year. I'm 32 and treat them with great care yet this things just still break one way or another and stop working usually around the 3 month mark. One only lasted a month. These are the biggest piece of junk I've ever known. That being said I have a friend who has a pair as well and his have been doing ok and he's just as careful with his as I am. Not sure my luck with these thing but make sure you buy the Best Buy insurance plan it's a MUST. It's save me roughly $1,500 on junk. THANK YOU BEST BUY. Now I've preordered the new Astro A50 completely wirseless that are a few weeks from release. I will try them now and hope for greener pastures.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are just what I was looking for!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound excellent and have plenty of features, my only complaint is that after a while they do get a little uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I hear you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality sound, its missing the voice changer from older models but it does an excellent job of reproducing sounds from the game.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset, completely wireless. def recommend the extended warranty since they break easy around the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was very happy with the headphones and has so enjoyedthem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset very clear sound it works well I enjoy the extra things it does like I can play games and talk on the telephone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really solid headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really solid and premium solid headset from Turtle beach. Really like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying any headphones at first. Good thing I have friends that had the knowledge and insight to point me in the direction of these headphones. I love em. Great surround sound and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good headset to go with xbox1. Works good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones but spendy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of headphones, I like that the mic boom is no integrated inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son was wanting for playing games on his computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift & they enjoy. For a teen who loves gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it said it would on the box .... turtle beach is the best out their.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset you can buy, obviously you'll spend a little more it you don't have to worry about pulling wires anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Headset on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously. Don't waste your money on an inferior product. Go buy this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Live em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they filter out the other sounds. It makes the music more enjoyable. I would recommend them to all of my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been a good head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these when my old 550 head band broke. Had to pay the difference but worth the extra money. Well days after my 2 year warranty now headset will not power on. This will be the last set of turtle beach will by. Come on 5 days after the warranty expires it dies and the extended warranty is out also. I guess this is the reason they no longer make them. last just long enough to make it and then crap out to force you to buy another head set

    No, I would not recommend this to a friend
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