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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,211 reviews
  • Rated 5 out of 5 stars

    Excellent set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and work great with X-Box One. I like that they are cordless.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome with the headset.. has some flaws tho, it’s super heavy, makes my ears hot after a while, and after 1 1/2 Years it started acting crazy at times losing pairing, a hard reset suffices as a fix... now after 2 years it won’t hold charge.... I wish there was an easy way to use it while charging also, seems like can only charge it via magnetic charging port..

    I would recommend this to a friend
  • Cons mentioned:
    Button sensitivity

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pillows or a sofa behind your head then, the buttons get pressed. I couldn't use them and went with the 420x.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are everything you would expect from any other high end headphones, but with the ability to easily connect to your xbox. I would recommend these headphones over other more expensive Bose/Beats/Sony if you have an Xbox.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but the microphone was extremely scratchy, might have been a defect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Nice pair of head phones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to get these and love them. I love the fact that they are wireless and don't get in my way of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great purchase for an avid gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son play Xbox One all night and this head set is wonderful so that only he is listening to the game play! Hear that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent! Plenty of options and still easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a little pricey, but the noise cancellation is awesome. Sometimes I go get them while watching sports or tv in the house if there is a lot going around me and it feels like I am completely isolated....perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Loving it but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I didn’t like was there were wayyyyyy to many pre settings and the Bottons are super sensitive

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    A great pair of headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a wireless pair of headphones for a while now, so I took the plunge and bought these and honestly, I'm never going back to wired headphones again. There's the option of Bluetooth, adv, and wired with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Would recommend to anyone who needs one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some trouble with set up and maintenance (long process to fix sometimes) but it's wireless and the sound is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some wired head sets before and quality wasn't there and the cable got annoying ... these bad boys here makes a world difference. They also connect to your phone so you don't miss any phone calls or messages while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fantastic audio quality, horrible microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE, LOVE, LOVE the sound of these headphones. Unfortunately, the lack of boom mic just made these unusable. My friends couldn't hear me in the game chat. I returned this and instead purchased the Elite Pro wired headset. With the Tactical Audio Adapter accessory, it's *close* in sound. If you game solo, these are a great investment. Otherwise, go for a wired option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless
    Cons mentioned:
    Button sensitivity

    Rated 5 out of 5 stars

    Great Sound, Versatile, Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The short version: These suit my tastes and needs as a gamer. They sound very good, they feel very comfortable (after breaking them in), and they have a host of features that I actually use every day. The Long version: First and foremost, You need to assess what your needs/wants are as a consumer. The things I wanted out of a headset were great sound with deep bass for gunshots and explosions, a good boomless mic, independent game and chat volumes and fully wireless from my PS4 and controller. There are many headsets that have those features, and most of them can be had for less money than what these cost. My first shot was with the Sony Gold headset. If it wasn't for a weird glitch with the sound editor that I experienced on 3 separate headsets, I would have kept the Sony's. That issue propelled me to search for another good headset. I hated all the turtle beach headsets I saw on display at various retailers. They looked cheap and flimsy, The cloth earcup material felt rough and uncomfortable. I walked into Best Buy in search of the Afterglow Fener/Nur which also ticked all the boxes of my requirements, but they were sold out. Online the dolby 5.1 version of the Afterglows were $200. I wound up choosing the Elite 800s which were considerably more expensive than the Afterglows. I said to myself, "I'll probably hate them, but let me audition them for a week and return them if i'm right." Presentation: you get everything in a nice protective box. The headset looks cool, although it is probably too large to wear casually outdoors to listen to music. The magnetic charging stand is a breeze to use, and it looks cool next to my console. The unit feels solid; the earcups are soft memory foam and covered in a leathery material that really makes them look and feel premium. Sound: Totally subjective, but they sound great just using Turtle Beach's default preset. I'm really picky so I found presets that work best with each game that I play. I'm really hoping they release an advanced sound editor for these so I can further tweak the sounds myself. Mic: When I do a mic test on the PS4 peripheral settings, it sounds clear and present. The noise cancelling is excellent. I only hear myself and not anything else in the background. My wife was on her phone and no one in the party chat could hear her. I've been told by my friends that it sounds "its great" "clear" "good enough" "not bad" and "like you're right hear in the room with me"..here's my conclusion on mics. I think It all depends on how good your mic is,and how bad they're headphones are. This mic gets the job done and no one has said "this mic is terrible" Versatility: Bluetooth for mobile phone use while simultaneously connected to the console..I never even had this on my list of "wants" but now that I have it I freaking love it. I listen to heavy metal while playing shooters online. If i get a phone call, I can just answer and the game volume is automatically lowered and resumed when the call is done. Comfort: The first few days it actually pressed against my head pretty tightly. This eased up by around the 7th or 8th day. I think the overall plastic/rubber/foam have been stretched and accustomed to my head shape. I have an average head with smallish ears. My ears fit entirely inside the cups with space for a larger ear. I have played three hours without discomfort from wearing them, or from hearing them. I don't put the volume up much past half because its loud enough, and all that low end at high volumes can't be good for your hearing. User Friendly: You can control every setting from the android app. (i don't know if there's an IOS app as i have a galaxy s4) I never touch the buttons on the headset except for the volumes. You can update the firmware via PC or Mac and upload presets to the headset as well. Its all pretty straightforward. Charging it is a breeze, you just place it on its magnetic charging stand. I keep my PS4 on rest mode with a 3 hour limit of power to USB, this way I don't over charge the headset. If you have a long enough USB cord you can also charge it while using it in case you run out of battery. I don't do marathon gaming sessions so one charge lasts me a few days. Cons: 1. There is a small amount of signal hum. it reminds me of the warm silence before a tape played on your walkman. (If you are 16 and reading this ask your parents) Once the game is going and there are bullets flying you don't hear anything except game audio. for what its worth I detected this on the Sony's and Astro A50s as well. (more so on the Astros, and louder too) If it were louder it would drive me insane. My friend got the Elite 800s as well, returned them and then auditioned the A50s, and ultimately returned them for the Elite 800s because the hiss was worse on the A50. I think this is dependent on how much interference is in your immediate area. 2. sensitive buttons: It may be because I am used to it or something has settled but when I first got them, a light tap of the rocker switch would initiate a function change followed by a loud prompt by the software lady. "NOISE CANCELLING ON" "TUNED FOR SIGNATURE SOUND" This lady needs to calm down and stop yelling at me, and there should really be a button lock feature especially when using the app to control the features. It happens less and less as you become familiar with handling it, but it is annoying when it happens. Final Thoughts: If you want a great sounding headset that can connect to anything with a digital audio port and bluetooth; then get these. I love them. Its like a personal home theater. I'm sure there are other headsets that sound great, I'm sure there are ones that are cheaper. There are no definitive answers when it comes to matters of personal taste. If you're already looking into headsets of this price range- try them all and make your assessment based on your preferences and priorities. The best thing about this experience is I went into it biased AGAINST turtle beach. For me, the elite 800s ticked all of the requirement boxes, then sold me on all the other superlatives.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless headset for the xbox 1. charging station a cool feature since you can display/charge at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my husband for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I've had to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. The buttons are a bit touchy though. There have been a few times where I adjusted an ear cup and changed a preset. When playing COD you can tell when shots are close and when they are far as well. Easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must buy if your looking for a great headphone for gaming and want to be ontol on top of your competition. Defiantly get the geek squad protection it's worth it.

    I would recommend this to a friend