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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,211 reviews
  • Rated 2 out of 5 stars

    Bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. Very uncomfortable. Bad sound. Spend the extra $ on astros

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but my wifi does interfere with them but nothing to major

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great headset for XBox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas and he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife decided to spoil the son in law with an expensive set of headphones

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for individuals of all ages. Charging is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I look Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every trip to Best Buy!! I always leave the store with a smile! And I always get complimented by the staff for my awesome Marine Corps hat!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hurts my head and terrible mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small and uncomfortable and I have an average sized head. The microphone is terrible and all friends had trouble hearing me clearly. Build quality is awesome and looks really cool. Too bad the functionality isn't there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned. The ability to connect my phone while in games makes it so easy to make sure I don't miss a call or text

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good features, charging base dtsx surround modes easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A MUST HAVE FOR ANY HARCORE GAMER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely torn between the Elite 800 and the Astro A50 when looking for a premium headset for gaming. But after countless hours reading reviews and balancing pro's and con's I decided I couldn't go wrong with the Elite 800. AND LET ME SAY WHAT AN AWESOME CHOICE I MADE! Everything about the Elite 800's scream quality. From the sturdy build to the premium materials used there shouldn't be any issue with them lasting for a very long time. First thing I did was to make sure I red the directions as these have more settings and buttons than a new Mercedes. Being a Mac user I downloaded the Turtle Beach app to my laptop and made sure I was running the latest FIRMWARE and that's when I realized how many different presets you could load on top of the ones that came PRE-loaded. Preset sound adjustments for multiple games like COD AW, Ghosts etc...Battlefield 4, Far Cry 4 and GTA V just to name a few and all tailored for that specific game. This headset utilizes the new DTS Headphone: X technology. You not only get the typical (FRONT-REAR-SIDES# sound field but with DTS you get the added benefit of #SURROUND HEIGHT)!!! now your able to pinpoint shooters etc....perched above you during multiplayer gaming especially when utilizing the SUPER HUMAN HEARING setting in game mode. The Bass is pounding with mids and highs being crystal clear. I have a $1500 JBL home theater that sounds like WWIII has touched down in my living room but I will be finding myself hard pressed to not being using the headset instead. They actually had me dogging and jumping at the sounds I was missing. The Elite 800's are extremely comfortable and have what I think is the perfect tension on your head. They don't slide around on your head at all. The touch buttons are EXTREMELY SENSITIVE. I haven't had much an issue with that but can easily see where other might complain. The wireless is absolutely FLAWLESS with no interference at all. One of my favorite things is the magnetic charging base/interface. The headset just sits right on the base and starts charging. A full charge will give you around 15hrs of play which I haven't tested. HIDDEN MICROPHONES WITH ACTIVE NOISE CANCELATION THAT ARE AWESOME!!! NEED I SAY MORE!!! NO MORE ANNOYING MIC BOOM!!! Separately adjust game a chat volumes!!! Bluetooth connectivity for answering your phone during gameplay etc.... ALL IN ALL THIS IS THE BEST HEADSET IVE USED.......EVER!!!! IVE USED THE A50, STEELSERIES 5 AND THE TRITTON PRO+.....AND THE ELITE 800 BY TURTLE BEACH BLOWS THEM AWAY!!! DONT HESITATE BUYING THESE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset if you don't chat much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I liked the docking station and thought it look good. Although it sounds good it has a major flaw the mic is not good even after the current update the mic is terrible it's better than what it was but it still sounds like your talking in a can.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them . Only thing he want for bday ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy pairing capabilities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset but external mic would be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a Xbox gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for Christmas to our Grandson. He loves it .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Turtle Beach Elite 800X is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this headset this evening. Unboxing is always fun. I would advise to Update firmware before the setup…The transmitter/ charging station fits nicely on the Xbox One right next to the vent. As for sound, phenomenal, Impressive sound quality, immersive gaming experience, puts you in the zone!…It has game specific presets to choose from when using the Ear Force Hub. You must have a Mac, Windows PC or an Andriod Phone. I am an Apple user myself that Is why my BIGGEST complaint is that Mobile Companion App is Andriod only. As I am not able to download the companion app. (Seriously iOS not supported?) You have to connect both the headset and transmitter to a PC to upload presets. I kept hearing about people complaining of not having a proper boom mic. My Xbox Live chat friends on Destiny are able to hear me well after I adjusted the setting to get it just right. If you readjust your headset, You move the cups therefore moving the mic and it changes your voice. Some may say distance, or you are using the kinect for chat. LOL or muffled when I layed back into the recliner. 100% wireless for XBox One no tethering to controller. No, headset adapter needed. Bluetooth, listen to my own musc while gaming and I am able to answer calls without interruption. As for Elite membership with this purchase. You also get your choice of a free long sleeve hoodie or free t-shirt also you get two free sets of cover plates. Accompanied by a 2year limited warranty. That is nice for the future. As they are about to release replacement cushions for the headset as well. (faux leather) very comfortable as it doesn't hurt my ears after four hours of game play. Worth getting!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these for the beats studio wireless. i did not like the bulky base charger or the low sound. i could not get them loud enough for my liking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HEADSET!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other headsets in the past. By far this is the BEST. I have many different options for audio settings. I would absolutely Recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these shortly after Christmas on Dec. 29th. We took them back to Best Buy on around Jan. 13th. I wasn't w/ him when he purchased them, but according to his friend. The staff person at the Best Buy explained to my son that this particular headset was known for loosing audio to games. Sure enough, we were taking them back because he lost sound and couldn't hear COD World War II. What's weird is that he could hear his friends and still do chat, but not hear the game. Anyhow we took them back and purchased the Astro wireless headset which was $50 dollars more. We're still testing those but they sound great so far and the chat is really clear on those.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I have owned by far! Definitely worth the price when being compared to other similar priced headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work great, sometimes you gotta play with the aline ment to charge them but once u get the feel it's easy enuff

    I would recommend this to a friend