Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$27.99

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 9,608 reviews
  • Rated 5 out of 5 stars

    Good Gaming Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming. Volume controls are really small and hard to see if muted or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little sister uses her headset all the time since she recieved it and she loves it from what my brother told me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is works great and was very reasonably priced. I bought a expensive headset that broke in a few months and so far this has lastest longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like how it felt ,microphone is very cheap.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Pass, get the next step up from these

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my third headset in a few months. I keot buying expensive ones, and my kids kept breaking them. So i bought these cheapos, unknowing that my kids got their own headsets finally. Great. There are way better headphones out there, but if you have kids who like to break them, these will get the job done. They just wont blow your mind. The dual wires (one to each ear piece) is annoying. They get a bit uncomfortable, i usually only have one ear piece in use, the other sits on the side of my head. If you like to hear the game AND communicate to other players, you better have the hearing of a german sheperd. If you dont, pick one or the other. The boom plugs in via mini jack, and its oriented. I tried to plug it in, didnt go, so i gave it some force, still didnt go. Then just twisted it until it clicked all the way in. Idk why a mini jack is oriented but ok. I dont think id even buy these as a "back up" headset. Too many cons, and the only pro (you can hear stuff) doesnt do it well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    My headphones review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones i don to have any bad thoughts or dislikes about them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Heag set revirw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine som loved them but break very easy. However, would buy again.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X under the warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for both my sons and they are wonderful. They like the lightweight of them and clear mic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I got what I paid for. Very satisfactory product for the cost. Boom mic is very shaky.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!



      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and would be nice but one thing I didn’t like was the cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase but had to buy an adapter to use with PS3, which I was not informed about before the purchase. A trip to the Best Buy store was not as helpful as I thought but overall the product itself is great and customer service did try to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price The sounds are good The microphone picks up your voice good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a must. Head phones leave an indent on the grandkids' heads. If the mouth piece gets wet - stops working. Best Buy has great insurance coverage and will replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it's supposed to.The product was inexpensive but was made great and reliable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beach

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set works okay. It back feeds audio sometimes and doesn’t go loud enough to hear other players. Works for a cheap headset.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, the sound and mic are fantastic very

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset, sound comfort and light easy to use, would recommend to any gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool not bad i like it and it does what its supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Gaming Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best gaming headset I’ve ever used and very fast and efficient shipping too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiance has bought many headphones for gaming purposes. These he likes very much because of comfort and sound. As much as he wears them, they have lasted so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are a little cheap but still function beautifully. Kids are rough on them so great choice.

    I would recommend this to a friend