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Customer Ratings & Reviews

$27.99

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 9,608 reviews
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but i would recommend other turtle beach headsets

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 11 yr old daughter who just got into gaming. She loves them! It was a really great price and turtle beach is know for good headsets!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for eliminating noise around you in the room. Great sound and product durability! Definitely would recommend to family and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my Grandson. He says these are awesome. My son helped research, and said Bestbuy’s price was better than Amazon. All around - very happy with the purchase !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I have had no issues with them at all

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty basic. Nothing special about it. The fit isn't too comfortable, and it can make your head hot, but it gets the job done for a low price!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new ones after one ear suddenly died on my old ones. These handled the job quite well. Very comfortable and provide good sound for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wired Xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the wires. Didn’t last long for me. Got annoyed and tossed it. Wireless or nothing !!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry hear about the experience you had with your Recon 50X. Please know that we have a dedicated Support Team available to provide assistance under our manufacturer's warranty. That team can be reached via the contact form located in the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works alright. Son got it for Xbox. Sound goes out occasionally but mic works well. It does it's job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echoing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cheaper version just to start off with but my husband loves this brand and has used their products for a long time. I had issues with echoing so I ended up buying a different headset because I was tired of being able to hear myself.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello ShalenNicole! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset echoing. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best headphones for gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and son love this brand for gaming. We don't buy any other king but turtle Beach now!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you have kiddos watch out lol

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. But obviously with wires and kids those don't mix or last long. Just stopped working on one side of the head phones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, great for chat, my only complaint is that the headphones push kind of hard on my large head and since I wear glasses they get ground into the side of my head, limiting game time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price to Performance bang for the buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cable is very sensitive, bass not deep but good alternative to more expensive headsets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was for my grandson who is 7 years old. He said his other one did not work. He really likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sorry no pictures

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved it and even broke. It was worth the money

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joseph!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out to our Support Team with details about what happened and they can look in to whether this would be covered under our manufacturer's warranty. They can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, but quickly had to be replaced and sound quality was not the best

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Amanda! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great entry level headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great. It’s very comfortable when wearing and you can hear great and speak to other people with the mic. The prices reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment and very compatible. Works well, great price.

    I would recommend this to a friend