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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 9,580 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this head set for my son he loves sound is really good durable doesn’t feel cheap got them on sale and I’m extremely happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for about a week but after an hour they would hurt my ears. Very uncomfortable and the aux port would sound fuzzy when I adjusted it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and son love this brand for gaming. We don't buy any other king but turtle Beach now!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for only so long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for about 3/4 of the 1st year then the mic or wires break. I always get the protection plan on these.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Juju,

      Thanks for leaving your feedback & we’re sorry to hear about the inconvenience you've had with your Recon 50X. Please be aware that our headsets are each sold with a one-year manufacturer's warranty. Our support team that is always happy to lend a hand as needed and they can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Rated 2 out of 5 stars

    Pass, get the next step up from these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my third headset in a few months. I keot buying expensive ones, and my kids kept breaking them. So i bought these cheapos, unknowing that my kids got their own headsets finally. Great. There are way better headphones out there, but if you have kids who like to break them, these will get the job done. They just wont blow your mind. The dual wires (one to each ear piece) is annoying. They get a bit uncomfortable, i usually only have one ear piece in use, the other sits on the side of my head. If you like to hear the game AND communicate to other players, you better have the hearing of a german sheperd. If you dont, pick one or the other. The boom plugs in via mini jack, and its oriented. I tried to plug it in, didnt go, so i gave it some force, still didnt go. Then just twisted it until it clicked all the way in. Idk why a mini jack is oriented but ok. I dont think id even buy these as a "back up" headset. Too many cons, and the only pro (you can hear stuff) doesnt do it well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I got what I paid for. Very satisfactory product for the cost. Boom mic is very shaky.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!



      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price The sounds are good The microphone picks up your voice good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set hurts your ears if playing awhile bit it is cheap looking to upgrade soon though!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very very reasonably priced headset it works great great for children that have sensory issues to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are a little cheap but still function beautifully. Kids are rough on them so great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sorry no pictures

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved it and even broke. It was worth the money

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joseph!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out to our Support Team with details about what happened and they can look in to whether this would be covered under our manufacturer's warranty. They can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they have the warranty for these items. You never know what’s gonna happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works perfectly, I recommend for any parent in a budget

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product!!! I definitely recommend it!! Very Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is works great and was very reasonably priced. I bought a expensive headset that broke in a few months and so far this has lastest longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for both my sons and they are wonderful. They like the lightweight of them and clear mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont last very long if used often

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke apart within a couple of months of heavy use.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good packing worth it works very well nothing wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was for my grandson who is 7 years old. He said his other one did not work. He really likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a must. Head phones leave an indent on the grandkids' heads. If the mouth piece gets wet - stops working. Best Buy has great insurance coverage and will replace them.

    I would recommend this to a friend