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Customer Ratings & Reviews

$25.95
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Customer reviews

Rating 4.4 out of 5 stars with 9603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers enjoy the product's durability. They appreciate that it holds up well even when subjected to rough handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 9,603 reviews
  • Rated 2 out of 5 stars

    Pass, get the next step up from these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my third headset in a few months. I keot buying expensive ones, and my kids kept breaking them. So i bought these cheapos, unknowing that my kids got their own headsets finally. Great. There are way better headphones out there, but if you have kids who like to break them, these will get the job done. They just wont blow your mind. The dual wires (one to each ear piece) is annoying. They get a bit uncomfortable, i usually only have one ear piece in use, the other sits on the side of my head. If you like to hear the game AND communicate to other players, you better have the hearing of a german sheperd. If you dont, pick one or the other. The boom plugs in via mini jack, and its oriented. I tried to plug it in, didnt go, so i gave it some force, still didnt go. Then just twisted it until it clicked all the way in. Idk why a mini jack is oriented but ok. I dont think id even buy these as a "back up" headset. Too many cons, and the only pro (you can hear stuff) doesnt do it well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I got what I paid for. Very satisfactory product for the cost. Boom mic is very shaky.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!



      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Great headphones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for both my sons and they are wonderful. They like the lightweight of them and clear mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool not bad i like it and it does what its supposed to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price The sounds are good The microphone picks up your voice good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it's supposed to.The product was inexpensive but was made great and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase but had to buy an adapter to use with PS3, which I was not informed about before the purchase. A trip to the Best Buy store was not as helpful as I thought but overall the product itself is great and customer service did try to assist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a must. Head phones leave an indent on the grandkids' heads. If the mouth piece gets wet - stops working. Best Buy has great insurance coverage and will replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best gaming headset I’ve ever used and very fast and efficient shipping too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable, the sound and mic are fantastic very

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset, sound comfort and light easy to use, would recommend to any gamer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are a little cheap but still function beautifully. Kids are rough on them so great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiance has bought many headphones for gaming purposes. These he likes very much because of comfort and sound. As much as he wears them, they have lasted so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 11 yr old daughter who just got into gaming. She loves them! It was a really great price and turtle beach is know for good headsets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I have had no issues with them at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my Grandson. He says these are awesome. My son helped research, and said Bestbuy’s price was better than Amazon. All around - very happy with the purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for eliminating noise around you in the room. Great sound and product durability! Definitely would recommend to family and friends!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echoing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cheaper version just to start off with but my husband loves this brand and has used their products for a long time. I had issues with echoing so I ended up buying a different headset because I was tired of being able to hear myself.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello ShalenNicole! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset echoing. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best headphones for gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and son love this brand for gaming. We don't buy any other king but turtle Beach now!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, but quickly had to be replaced and sound quality was not the best

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Amanda! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Wired Xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the wires. Didn’t last long for me. Got annoyed and tossed it. Wireless or nothing !!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry hear about the experience you had with your Recon 50X. Please know that we have a dedicated Support Team available to provide assistance under our manufacturer's warranty. That team can be reached via the contact form located in the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach