Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 9,606 reviews
  • Rated 3 out of 5 stars

    It worked very well in the beginning

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But then my output audio didn’t work anymore sadly :(

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ryan,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kids like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids like it so much that this is the second one that we bought. They seem to hold up good for the price. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for my son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old does gaming with his friends on XBOX ONE. He did all the research and then "let" me buy these for him. He loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good headset. Works for PS4 and Xbox. Not the best for cod games if your picky about footsteps and stuff but there worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice until a short happened

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great but the wire got a short in it and it lost its function.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Charles,

      We’re sorry to hear about this! Our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Best Buy Employee

    Rated 2 out of 5 stars

    Bad don’t bad

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This headphone broke really quickly I am disappointed

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Sid! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and easy to use, not the best quality but not the worst. I’d buy again in a pinch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic broke and had issues within the first day and a half of use. I'm sure it would have been fine but that particular headset had issues

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Richard!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have last for about two years now. If they have survived my son, they are definitely well made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid headset! If your starting out But there are better out there

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good! The headset meets gaming needs and is great for music as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and holding up the best so far against the test of time. Recommend over the wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the money. Cuts out occasionally but not on a regular basis

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good entry level headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Great sound and decent mic for communicating with players online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for the price! Bought two pairs and haven’t had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice for the price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. They work great and have stood up to plenty of abuse. I'd definitely buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good cheap headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works good sounds clear and mic works well. Good deal for someone who doesn’t want to drop too much cash on a head set

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh….mediocre sound quality and feel. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked fine for a webinar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This met my needs perfectly. I needed a headset to participate in a webinar. I’ve used it twice and it did what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son and he loved them. They were exactly what he wanted. I tried them as well and they sound great.

    I would recommend this to a friend