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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9606 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 9,606 reviews
  • Rated 1 out of 5 stars

    Microphone breaks on its own

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the Headset for 2 months and the microphone stopped working out of no where. It was in perfect condition as well. highly disappointed even if its priced not too high.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      hello Mark,

      We’re sorry to hear about the experience you're having with your headset's microphone; however, please allow our Support Team to assist you with your Recon 50P. That team is always happy to help, and can assist you in getting a replacement for the microphone boom or entire headset if necessary under the manufacturer's warranty that our products are sold with. The Support Team can be reached right from the support section of the Turtle Beach website via their Contact Form.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My son loves these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son because he likes to play online with his friends. He really likes these. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Helps keep the peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to hear with out the whole house having to listen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for my Xbox One. On high volume the sound it distortions a little bit but over all they're good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these not expecting too much but they turned out to be very comfortable and had great volume control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wired problem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s always something wrong with the wire one minute it’s fine the next you can’t hear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my father as a Christmas gift, it has decent but not perfect sound.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Feces product.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Doesn’t work. Microphone didn’t work. Head set worked okay. It was boxed securely which was nice. Overall a piece of crap.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the inconvenience you've had with your Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them did not work out of the box. had purchased 2.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on these high quality turtle beach gaming headphones! Worth what we paid- great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good starter headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. No problems with it. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds greatt. Great quality. Keeps noise from the outside to a minimum

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good gift. Indeed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this gift to my younger brother and he is so much happier than the stock ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great head gear

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best head phones i returned in my life, they sure know how to make them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product never had any problems and i still use them I also pruchased 2 more pairs and gave as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great headset, can use anywhere & with warranty you can purchase from best buy, you just can't beat them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great for my kids while they play with their friends on xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy, quality vs cost. Second pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair, the first pair lasted longer than I expected for the amount of money spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it. If you want over the ear headphones, these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headset blocks out most background noise from outside of the game,

    I would recommend this to a friend