Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 11458225
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.
This summary was generated by AI based on customer reviews.
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have the best sound quality when playing call of duty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Drew!
We are sorry to hear about the experience you've had with the sound quality on your Turtle Beach Recon 50 Headset when playing Call of Duty.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Comfort
Xbx1 Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones are comfy and adjustable for a good fit but the sound quality is lacking. I would recommenced because the price matches the product...you get what you pay for.
No, I would not recommend this to a friend stop using refund cards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after it was returned they sent the refund in the most complex way as possible really wish you funded my original card because I still can't find the refund card at all
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Josiah,
Please contact BestBuy directly, we're not involved with orders or refunds made outside of the official Turtle Beach website.
Best Regards.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a week. We heard they were pretty good brand -possibly defect with sound
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah! It broke down in 2 months. I would not recommend it. My son uses it daily so the PS5 and the mic started to muffle and then completely broke. Sound is fine.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Good sound quality and reliable microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle beach has always made good and reliable products and this is no acception, I would highly recommend this Headset to any sort of PC user no matter what they use their computer for.
I would recommend this to a friendGreat present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for son for Christmas. He absolutely loves them; makes him feels more immersed in his game. He can customize the position of the microphone. Only concern is if the headphones will have durability issues.
I would recommend this to a friendSurprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was always a long time Turtle Beach fan so when I got my son a set up naturally I got him Turtle Beach, good thing I got the warranty on them cause I was always returning this product every 3 months because of blown speakers
No, I would not recommend this to a friendDoes what it needs to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my 10 year old son so he could chat with his friends while they play Minecraft. Does a good job of allowing him to hear without annoying us. He says it drowns out background noise pretty well. Easy to set up.
I would recommend this to a friendDidn’t work as well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one didn’t work as well as the other one I reviewed that I purchased at Best Buy, low quality, couldn’t hear my friends on the other side. Wont recommend
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Broke in one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for one month and 5 days. No longer returnable and only one side works. Unreal. I’ve used them maybe 4 times.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Kristin,
We’re sorry to hear about your experience. Please be aware that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the fit of the headphones but the mic stopped working in less than 3 months. He was not happy because his last pair lasted for over a year.
No, I would not recommend this to a friendgood headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.second set for my kids Good headphones, great for chat, my only complaint is that the headphones push kind of hard on my large head and since I wear glasses they get ground into the side of my head, limiting game time
I would recommend this to a friend- Cons mentioned:Volume
Terrible purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you buy the protection plan on this headset because at least once every 2 months they break. Microphone stops working, headset loses volume.
No, I would not recommend this to a friend Better than standard
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good, much better than the standard headset that comes with most consoles. The mic has gone out though over the years. I took the foam cover off and it helped but people said I was still going in and out.
I would recommend this to a friendGet the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs of these 2 years ago for my younger boys. The older of the 2 has had no issues, but the youngest is now on his 4th pair. Thankfully the extended warranty provided hassle free exchanges.
I would recommend this to a friend- Pros mentioned:Price
Not great, not terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a terrible headset, but you get what you pay for. Drop the extra dollars on the new Xbox branded wireless ones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Good headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that I use for gaming, connected to my PS4. Haven’t had any problems with them, and super easy to use. I like being able to mute/unmute with the switch and adjust the volume.
I would recommend this to a friendVery fragile product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to break & mess up after use. The mic tends not to catch
No, I would not recommend this to a friend- Pros mentioned:Comfort
Nice but cheap sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think theyre good for begginers, confortable but i didnt really liked the way they sound, i returned them and i picked up Arctis 3 insted and theyre way better!!
I would recommend this to a friend