Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 11458225
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.
This summary was generated by AI based on customer reviews.
Wont buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn’t hold up as long as I thought they should for the price. I just purchased in March and they lasted only a few months .
No, I would not recommend this to a friendEh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but the wire kinda mess up super fast but it was cheap so u get what u paid for plus it got a mute button
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Angel,
We’re sorry to hear about this! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Thank you kindly!
- Pros mentioned:Sound quality
A few gripes here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted just over a year, not comfortable for extended use if you wear glasses, sound stage and mic quality are good!
I would recommend this to a friend Bleh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the mic doesnt work its really loose,the sound is okay not really the best.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Dani,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you get. Not the best sound quality and there's definitely better. I'm not a fan of the plastic bits, they feel like they would snap in my hands.
No, I would not recommend this to a friendGreat for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really compare it to anything else because it's the first one I've bought. It works fine I suppose, can get a little uncomfortable if wearing for a long time.
I would recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port like many mini usb devices became loose in less than 6 months. Expensive for how little it was used and broke.
No, I would not recommend this to a friendGreat for PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas and they work great on the pc never used on gaming system. Plastic a lil flimsy but still holding together.
No, I would not recommend this to a friend3rd pair we returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd time I had to return them for a replacement, the cable by the plug needs to be made more durable.
No, I would not recommend this to a friendPerfect for gaming teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is 13 and got an xbox for christmas. The cheap one that comes with the xbox is terrible. This headset was a christmas gift for her and she loves it! She even loves the black and red color!
I would recommend this to a friendSpend your money on something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses to use with my xbox. I got maybe 4 uses out of them and the microphone has stopped working. 100% Don't buy!
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy again! Microphone stopped working after 15 days not returnable.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound works great. Wish the microphone audio was louder and the headset seems to be easy to break. Overall great product for value.
I would recommend this to a friendNot impressed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son can only use this with certain controllers with his Xbox one. You have to buy another piece in order to use it with others which is not disclosed.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Gaming audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my PS4 and haven't had any problems with it. Mic and audio sound decent
I would recommend this to a friend - Pros mentioned:Sound quality
Okay headphones for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic quality is good and sound quality is alright. It's not your "high end" TB headphones so don't expect something like Astros
No, I would not recommend this to a friend Crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot hear anything out of these unless your house is completely quiet. I will not be buying again .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon 50X. This certainly sounds like the headset is not functioning as it should, so please allow us to assist you further with some troubleshooting or, if necessary, replacement service under our manufacturer's warranty.
Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but after a while the mic stopped working audio still goes through the headset but mic doesn’t work for
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Decent,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a great start to your week!
Low quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what it is but not the best at all wished they would up the headet with a better fit
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
It’s an ok purchase for the price paid.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to hear but my daughter couldn’t use the mic for some reason when using it for her switch.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chantel,
We’re sorry to hear about your experience on the Switch; however, please allow our Support Team to assist you with your Recon 50X and its microphone. That team can be reached right from the support section of the Turtle Beach website as needed and they are always happy to lend a helping hand.
Thank you and have a great start to your week!