Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 9,608 reviews
  • Rated 2 out of 5 stars

    Ok headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset quit working in less than a week took back and got another headset of a different brand may have just been a fluke one time thing but wasn't going to risk it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the first time used. Unable to hesr or speak on headphones. This is the third pair. Not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for telecommuting a be it just was a real let down. The mic arm was just so long and the mute button never worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blehh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has just gotten into playing Xbox online so he was excited to get some headphones with his own money he's saved up (he's 9)... come to find out his controller doesn't even have a port for headphones so I had to buy him an adapter. Well, these headphones are hit or miss. Sometimes they work, sometimes they don't! I wouldn't really care if they were headphones I bought.. just hate to see his disappointment. But as the saying goes, you get what you pay for! Christmas he will be getting a better pair!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great while worked

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great while it worked. Really not a long lasting product. Quality not as good for price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price, but I eventually traded up to the stealth 700 and am much happier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that will satisfy your gaming needs. Materials will experience some wear rather quickly. But ultimately you get what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift for my 11 year old nephew and he seems to love it. Started using it right away and had no issues getting it connected or setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok if you want something cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this head set was very cheap, but i bought them just thinking sound quality wouldnt be the best, i am disappointed, sound volume is barely enough to hear, not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within a week…

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within a week. Thankfully I purchased the insurance protection.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joselyn,

      We’re sorry to hear about your experience! As a heads up, our headset are all sold with a manufacturer's warranty at the time of purchase and our dedicated Support Team is always happy to offer assistance under that warranty. That team can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good brand ,decent price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale , super comfortable but went out after half of year. But got the geek protection about to go exchange them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use this headphone, Its ok to use that. But broke so easy. He use only 4 months....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair set of headphone till the fall on the floor! :(

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Lucero,

      We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    AVOID Turtle Beach-equipment failed in < 6 weeks.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PARENTS AND GAMERS - AVOID - this is junk. Bought this the week after Christmas. The microphone failed after 5 weeks of light use. Emailed manufacturer after following their online troubleshooting. Rather than fixing the problem, all they did was send me troubleshooting instructions.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Derrick,

      Thank you for leaving your feedback; however, please continue your correspondence with our team via email and let them know that the troubleshooting steps you were provided did not assist in clearing up what you experienced. Our team will happily assist with replacement service under our manufacturer's warranty if necessary.

      Thanks and have a wonderful day! TurtleBeach

  • Rated 1 out of 5 stars

    Could have been better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game in the headphones are decent for an entry level gamer. However after using them for a while even at that level of gaming they become subpar. They feel stiff, and the over audio quality is poor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mongo!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset, and we appreciate the feedback.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Horrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear piece stopped working and Best Buy did nothing! It had been only 31 days and they had no interest in helping at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He plays and I dont have to hear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes people on these games a profane. My son is younger but knows better. He doesnt follow the crowd but this lets him interact without me flipping out about what someone else says.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 13yo son. Only lasted a few weeks before the padding on the ears was torn. Maybe he didn’t take care of it like he should have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but nice headset for beginner gamers. I got this headset because most people have it and it has lasted a while

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    find a different one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty bad quality even considering the price point

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alexa,

      Thank you for your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach