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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 9,608 reviews
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever owned , sound quality is bad and feel really cheap, definitely not an upgrade from the xofour.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Jeremy,

      We’re sorry to hear about your experience with your Recon 50X however, please allow our Support Team to assist you with your headset. Our dedicated Support Team can be reached right from the support section of the Turtle Beach website as needed.

      Thanks you! TurtleBeach

  • Rated 2 out of 5 stars

    Had to return em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as advertised, to each his own not for me though

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i couldn’t really use it, minimal sound comes out and is hard to hear people talking on other side

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Wils!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 volume level.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic went out and does not connect within the first week of purchase. Going to try to exchange or use my warrenty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable to wear. Sound quality marginal at best.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Eric,

      Thank you for leaving your feedback. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. Please bear in mind that your headset will wear in over time, which should result in a better fit after you've used it for a while.

      However, in regard to the sound quality, our Support Team would be happy to look in to that for you! They can be reached directly from the main Turtle Beach website via their Contact Form.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any basic gamer. Great if you’re not really into gaming but love talking to friends online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These were pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for about a week then they mic did not work anymore, just returned and got a new pair of the same and they are working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle beach 50x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are some pretty good headphones. The one thing is that the wire would keep disconnecting on either side if you use them to roughly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mic does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic never worked. Grandson wasnt happy. Got a 2nd one. It doesnt work either so if u want a working mic- looks like you must buy another type. Turtle beach is usualoy great. Not on these.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turtle beach is garbage.First set my dog chewed the mic up so had the huge hassle of going onto turtle beaches awfull site and order a new mic,then the heaphones stop working mic issues,sound issue with only a few months of use.My son really liked turtle beach so i got him another set and bam second pair broke to with the same issue in about 2-3 months. I finally gave up and decided time for him try out another brand. what a waste! stay away from turtle beach low cost headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 3 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months the headphones snapped near the ear piece. Now its being held with tape. I take very good care of my things, especially for music and was disappointed.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kermit! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a month old and the 3.5 mm jack is already messing up. At times you can only hear out of the left side. I do not recommend this product, also I don’t believe there is a warranty for replacement. $25 dollars flushed down the toilet.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We are sorry to hear about the inconvenience you've had. Please be aware that our headsets are covered under a manufacturer's warranty. To receive assistance under that warranty; please reach out to our dedicated Support Team. That team can be reached via the Support section of the main Turtle Beach website as needed.

      Thank you kindly! TurtleBeach

  • Rated 2 out of 5 stars

    Uncomfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found them to be uncomfortable on. My ears and the band hurt my head. However consider the price group.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a month before it started sounding muffled

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Acruz,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3 one I have brought back due to mic issues. Should this happen again I will chose a different brand. Sound good mic bad!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok but didn't last long stopped working after about a moth and a half but glad a have a 2 year warranty on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NG item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic didn’t work at all. Mic is a detachable but mine isn’t working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P headset and its microphone boom. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.



      Thank you and best regards! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    XBOX 1 HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 7 year old. Thankfully. I wish it was louder, but seems to be workable for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Feels cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheaply built. The mic picks up all of the noise in the house. The sound quality isn't bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    These were OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a bit wobbly on the connection points. But they felt good on the ears.

    I would recommend this to a friend