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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 9,608 reviews
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a younger kid. The headset feels small for an adult but I bought it for my son. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones were to replace my other Turtle Beach headset, and I don’t regret the decision! they match my laptop in color, so even better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This died after two days. Returned it. Had no problem with the return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not so hot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a short time. Started to get small electrical shocks. Unable to return passed deadline.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset that doesn’t break the bank only drawback is Game volume don’t transmit through set

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset didn’t hold up that well it’s a little bit flimsy for the price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We appreciate your feedback. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team available to provide assistance under that warranty as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok at best. Did not like the way they fit. Eventually returned for a different model

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kids like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids like it and were happy. We ordered two and they are working jist the way we expected so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken Mic and speak into it and nobody hears me. 25 bucks I guess you get what you pay for. Turtle Beach let me down a few times with their headsets

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working within the first month. Not sure if I got a defective one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son seems to like it. The only thing that's bothering him is the square shape of the headphones after he puts them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product. I had gotten one for a gift in December and they love it. So I tried it and also liked it. I strongly recommend this to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These turtle beach headsets work fairly well. I have little to no issue using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for Gamers of All ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was agift for my teenage nephew for Christmas. He plays online games and he said he can hear all of his friends chat with no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality mic, got roasted every time I spoke whether it was on discord or on game.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Chengis! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have not already returned the headset, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These specific heads have a poor audio quilt. Party chat is fine but in game audio is terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox one. I have had excellent results with this brand headset so I’m looking forward to using them with my new system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted about 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic crapped out really fast. Will exchange and then update review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    turtle Beach Recon x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought This Before Its Not bad it could use some work the sound tends to go out I took it back cause i thought it would work to get audio Through my capture card it did not sound right when im speaking and hearing it echo the plug can some times go out

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new straight out of the box the microphone doesn’t work

    No, I would not recommend this to a friend