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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 9,610 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked great didn’t have any problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BREAKS EASILY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for our son. He had them for two days and the power cord just came out of the head set rendering them useless. Buy a different set!!! This set is not worth $1 the way they are so cheaply made!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of head phones as long as you don’t mind the size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’ll just order online next time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the service I was trying to get help and it was ignored

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Sergio! We are sorry to hear about the experience you've had with getting assistance for your Turtle Beach Recon 50 Headset from BestBuy. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    DO NOT BUY FOR PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this product is compatible for PC, you will have to have a proper splitter to use this. Fine for Xbox, but it's a misadvertisement that this can work out of the box for PC.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      This headset can be used on PC's and Laptops that are equipped with a single headset jack. However, if you happen to have a PC or Laptop with separate headphone & microphone jacks, then you would be in need of the additional PC splitter cable that you made mention of. TurtleBeach

  • Rated 5 out of 5 stars

    Works awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy really great brand and product for this price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought second pair for my son. Both kids seem to like them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headseat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item doesn’t work at all. Please save your money. Couldn’t even get a refund on item from best buy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Abdulhafid,

      We’re sorry to hear about the inconvenience you've had! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones my 10 year old loves them with his PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love these to be able to play with their friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have the best sound cancellation. Awesome for xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones for my grandson, and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for computer gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for his birthday and he loves them. No complaints. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product . it does what it says it should . not issues at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check product before anything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was broken and couldnt return because my 7 year runied the box so i was stuck

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Lesa,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and just like it is supposed to. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best features of this headset is the removable mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loved is so excited to have this headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these a lot when playing his video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the kids love these headsets with their video games

    I would recommend this to a friend