Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 11458225
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.
This summary was generated by AI based on customer reviews.
Go wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap wiring, my dog got caught in the cord one time popping out the input from the controller and the metal input broke. Not worth the money. Spend a little more and go wireless.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the same day of purchase the mic did not work
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Camillia,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a wonderful day.
Great if they lasted...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle Beach is not making this model anymore according to Best Buy. I moved on to the 70x. The 50x just had too many issues. 70x is a nice model that is Affordable.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for my son and it only lasted 4 months before going out. I learned my lesson and paid a little extra the next time for better quality.
No, I would not recommend this to a friendNot functional.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound crackles after 3 days.... junk. And i loved turtle beach. Rip..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jesse,
We’re sorry to hear about your experience with your Recon 50P. As your experience does not sound normal, please allow our Support Team to provide assistance under the manufacturer's warranty that our products are sold with. We’re always happy to help out our customers as needed, whether it be with troubleshooting or replacement service if called for. The Turtle Beach Support Team can be reached right from the support section of the Turtle Beach website via their Contact Support Form.
Thank you and best regards!
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected to much from this headset! But you get what you pay for.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Valerie,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all, very poor quality. I recommend getting a different version.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samantha,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Doesn't last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working a few weeks after I bought it for my son.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Keinesha,
We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated technical/warranty Support Team available to provide assistance as needed when it comes to troubleshooting or replacement service if necessary. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you!
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my girlfriend so we could talk when we play together. It’s not the best headset ever but it works just fine. She’s happy with it. Worth the price.
I would recommend this to a friend- Pros mentioned:Comfort
Echoed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I messed with all of my settings and could not get them to stop echoing. They were comfortable, but returned because of the echo.
No, I would not recommend this to a friend Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and go for something else. I bought this for my son, and sound in the left ear went out after only 3 weeks.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Chris,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Garbage headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. I plug it in my controller and I can’t hear anything . Never worked for me do not buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about that Jimmuffy! Please allow our Support Team to assist you with your Recon 50P. That team can can be reached right from the support section of the Turtle Beach website as needed via their contact form.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
Broke after a few months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord seemed to have some kind of short in it after few months use. To be fair though, bought these for my 8 year old whose very hard on his things.
No, I would not recommend this to a friendDidn’t last long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started acting up and had a shortage within the first week of buying this
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Antwuan G,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Need a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks its started out fine then, within a week (Christmas gift) its started making noises and the mic wouldn't and won't work..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Wouldn't connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect to my ps4 like told. Need to return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with connecting your Turtle Beach Recon 50 headset to PS4.
Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Best Regards!
Worked well for a little while
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off okay, but the life of it, with regular use, was not all that great. The speaker went out after having it for only a few months
No, I would not recommend this to a friendQuality is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this headset for maybe 2 months and the plastic headband broke while putting it on my head one day. Turtle Beach's quality has gone down a lot.
No, I would not recommend this to a friendSkraight trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working randomly after only 2 weeks. Low quality
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Xbox one is what I use them for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I had other headsets before this one and compared them to these. I can’t hear the foot steps that well on COD. That’s important to me.
No, I would not recommend this to a friend