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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 9,610 reviews
  • Rated 3 out of 5 stars

    Good for $$$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my 9yr old for xmas. Loved them until they broke in march. Good for the $$$$$.... make sure to buy the warranty!!!!! Well worth $8..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite uncomfortable, sound isnt too bad but wouldnt buy again. Bought astros with a mixamp and the investment was worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset broke shortly after purchase. Store said we Would have to contact manufacturer regarding any replacement of this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son along with the protection plan. I am glad because this is the 2nd pair already as they go out pretty quick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone didn’t work with Xbox one controller and didn’t come with the adapter to connect to the controller

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it was very hard to connect to the PlayStation Pro had to return it and get another one has a lot of static in the line

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible. Mic does not work period. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X's microphone! We’re always happy to help under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.



      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk cheap made had to return and exchange twice then the third time decided to get different brand

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tammy,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Wasted money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one sides works and it came damaged wasted my money

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Antonio,

      We’re sorry to hear about this inconvenience; however, please allow us to assist you further under your product's warranty. Our dedicated Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I’ve had to buy. They are great for a while but don’t last that long with repeated use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They broke after a couple of months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really great. However they broke after a few months. The aux port no longer functions making them useless

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Use as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game on occasion...then yes. You you game everyday, go with the AFTERGLOWS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working within a week. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jen,

      We’re sorry to hear that you've encountered an inconvenience with your Recon 50P; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.

      Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of background noise, can be hard to hear other people talk. Have to adjust a lot of settings to get it right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and took back for a newer pair of trash that broke in 2 weeks as well. .....

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible, broke within the first week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug end that plugs into the controller broke within the first week making these useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good sorry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son doesn’t like it can’t hear good on it. Now just sitting on floor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dove420,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help as needed under our product's warranty, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    They alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone doesn’t always work and people can’t hear you, you outa get the wireless, they’re way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the $$

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son he liked them at first but then said they were junk dont waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. A lot of static, and very hard to hear someone because of poor sound quality. I do not reccommend.

    No, I would not recommend this to a friend