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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 9,610 reviews
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging port broke a week after purchase. Luckily I bought the insurance on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just spend the money on a nice headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and sound stopped working after a week of use.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey TCuh,

      We are sorry to hear about this. Please be aware that our headsets are each sold with a one-year manufacturer's warranty and our dedicated Support Team is available to provide assistance under that warranty as needed.

      That team can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a wonderful day! TurtleBeach

  • Rated 3 out of 5 stars

    Alright for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're on my sons second set. They only last about a year but my son games alot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty flimsy. Not the best product. Save your money and get a better one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small headset. Not the beat of quality, will do what son needs them for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sounds so low I didnt know I needed another piece for these headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work good very low sound .my son wont use them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke same day. This was a waste of my money and time

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset under its manufacturer's warranty. Our dedicated Support Team can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    Microphone broke after 90 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone already broken and nobody can hear me after just using the headset for 90 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working in 2 months & BB would not stand behind and exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very durable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I purchased the warranty I have had to replace these twice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stop working after 2 weeks . Won’t buy this one again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stopped working within one month of purchase. I will be returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    need adaptor to work on first generation controlle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return the item. Does not work on controller without buying 40$ adaptor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just ok. Stopped working after a month had to exchange.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product court gets in the way microphone is a bit too big

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s the model or the brand, but this is the second set of Turtle Beach Recon 50X gaming headsets I’ve purchased for my son that has failed. The first set he received for Christmas 2017 stopped working after about 8 months. When playing a game, the mic stops working and only one earpiece functions. I bought a second pair for him and the same thing happened after only a few weeks. I’m getting him a wireless set for Christmas 2018 and just need this set to last until then...no dice. Picked up a low budget Xbox branded set that has worked flawlessly without a single hiccup. Get it together, Turtle Beach.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The mic does not work after few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the product back because the mic does not work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    works good until it doesnt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the wires/cord on this headset kept fraying, it was like they kept twisting themselves up and this is the second pair that are now useless. I was able to exchange the first pair since it was within the first 30 days after purchasing but now I'm out a headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sucks bad I literally hear the crap whenever I use these

    No, I would not recommend this to a friend