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Customer Ratings & Reviews

$25.95
Save $2.04
The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 9,610 reviews
  • Rated 2 out of 5 stars

    Not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son went through 3 of these headsets. Just spend a little more $ and get a better pair. If you do buy these make sure to get the Best Buy warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adequate headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are adequate, but nothing amazing. The sound range is limited. If you are looking for high quality sound, these should be avoided.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To uncomfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very small on me. It’s okay but I rarely use it as it’s very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub par. Not real great on performance or durability. You are better off spending a little more on a nicer set.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as xo three

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try this pair, they are ok. Didn't fit as good around my head, I've been told I have a big head. I ended up returning them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for older children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended for a younger child. My son is nine and these only lasted a couple weeks. After dropping several times, they broke.

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had about a month and the cord was not long enough and they went out quick

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th headset that we have had to get since my son got it. The microphone has quit working every time but headset worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fell apart within a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mic does not work, and was impossible to get working in the first place. This is an awful product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Turtle beach headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset broke after 2 months and we couldn’t return it because the return policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these and within two months the mic shorted out, will not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, they broke after a month….

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Good for youth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was too uncomfortable for extended time uses as started to hurt my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used it for less than two month and the plug broke inside the controller, the sound was so low, cheap product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game chat, party chat, it's easy to use. No mile of wires to get tangled in, sound quality is great and very affordable. I am glad I chose this product. It isn't clunky and loose like my old Turtle Beach x12 and it was half the price. It fits my head very snug and is very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend other headsets over this one. It is ok for really low budgets but save up and buy better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset didn’t last very long. We replaced it with a different brand within 6 months of buying this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable, expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is uncomfortable and for not much more you could get a lot nicer headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    worked until the mic broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these got the job done but just 4 months later the mic went out, had to replace with a similar model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work to expectations. Had to be returned after a sort time of use.

    No, I would not recommend this to a friend