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Customer Ratings & Reviews

$25.95
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The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 9,610 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review of headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use. Sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product this product has excellent sound and mic feed back

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Xbox one, has a nice aesthetic, mic works well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Turtle beach headset

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level headset for the price. It does what it’s suppose to do. Def recommend if you aren’t wanting to spend a ton.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great microphone Everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Tried & returned them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace some awesome cheap turtle beaches that I bought about 4 years ago (which still work great, but don't work with my new setup unfortunately). They are alright for the price, fairly comfortable, but the sound just wasn't good enough for my needs. I play a lot of FPS and I couldn't even hear where shots and explosions were coming from so I had to return them. They'd probably work fine for some but I just couldn't recommend them for players of Call of Duty, Battlefield, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset. Mic & Sound works great. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound Quality, Microphone Wouldn't Function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox series X, and I needed a good gaming headset, so I purchased Best Buy's lowest price option of compatible headset. That purchase was for the Turtle Beach Recon 50x, or something like that. The speaker quality in the headphones was great! Wonderful sound quality, however, the attachable microphone would not work when I plugged it into my controller. Keep in mind, this is with ZERO EXPLANATION AS TO WHY this would not pick up my voice. So yeah, completely useless for the purpose to which I purchased it. I had to return this item.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with the microphone for your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Loved the headset great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love with this headset and she can rave enough of them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ol Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and lasted me many gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for kid gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son went through two other brands of headphone microphones and they just did not hold up to his use. These work great and are tough enough for kids. They take a lot of abuse and don't break! We love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great at first, now doesnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our headset for just under 2 months. Bought for my son so he and his brother could communicate in-game when playing Xbox. Headset comfort is fine and early on, audio was sufficient and mic got the job done. about 30-days in, the headset audio would not work sometimes when starting up. eventually spinning the audio jack or doing a full reset of the Xbox would fix the issue. now the headset audio does not work at all with the Xbox. it will play music through another source like my computer but not at all with the Xbox controller. We have tried on 5 different controllers, made sure controller batteries were charged and settings correct on the actual Xbox and still nothing. The seating of the 3.5mm jack feels very flimsy and it seems the way the jack seats in the controller is an issue (generally seems loose). I am a turtle beach fan. our other headset, a wireless stealth 700, works perfectly but we didn't want a more expensive set for our second Xbox which gets much less use. this was cheaper but the quality matched the cost. Still communicating with Turtle Beach support so hopefully a resolution can be found or a replacement provided but at this point, I am disappointed with the purchase and would not recommend buying this headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Its good but the mic part is too long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good head sett comfortable but the mic part its to big and gets in the way sometimes and that there is no specific volume ajustments but its still good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone and the prices, easy to use, super conexión in the Xbox, my son love it. I recommend this product 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for 11 year old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset with microphone for my 11 year old son. He chats with friends and plays games using this and it works great. Great buy for $40.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is really clear. way better than my old earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and nice quality love so much. :) :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good and play good songs and thx you so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband, and he absolutely loved it! The sound quality is amazing for his gaming...over all great product and a great price

    I would recommend this to a friend