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Customer Ratings & Reviews

$25.95
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The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 9,610 reviews
  • Rated 5 out of 5 stars

    Affordable purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how straightforward it is. Nothing fancy, no extra buttons, just a simple headset. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the people I am on the call with, can barely hear me most times

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Entry level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty mid tbh, found a better option in the razer black shark but good for an entry level headset

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ethan! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you require assistance with any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I bought another pair after this one and me and my fiancé enjoy them both so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great for those people that love playing games online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All specs and utility are 1:1 what was described. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too much of a headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the headset because my last one broke was told by someone who I game with this is a cheap competent headset so decided to try it out got sounds from game and Videos to work on PC and Xbox but only works on discord as a headset but doesn't work for Xbox and PC when it comes to party chat services like Xbox party or Teamspeak and also didn't come with a adapter for PC so had to order that because now or days stores don't carry the Y splitter adapter for it... is worst purchase I made if I wanted earbuds and not a headset I could of gone better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones for gaming system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service and how quick and easy to come and pick it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones but they are extremely susceptible to breaking, as others have also noted.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience TerryB; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Ausome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so good and you don’t have to charge it up you just connected to the controller I’m going to buy another one for my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson uses it with his video games he says it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great for 1 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset worked great for 1 month then problems with mic and others hearing you . I'm very disappointed I bought cheaper headsets that worked longer than this one.Bought it for my son for Christmas now it's completely broke . I plan on contacting Bestbuy over this issue.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Renea,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 5 out of 5 stars

    Perfect for beginner gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect beginner headset for a young gamer. Kiddo is enjoying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente…..…………………………….., xxxxxxxxxxxx………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    It's awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and they sound awesome. They're also really comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Worked for a while ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these, one for each child. They mostly used it for watching / playing content on the iPad. I would estimate they used it 2-3 times per week for a few hours, or in the car - so a little rough handing was expected. Purchased for about $40. I tried them a few times, the sound was good. When you touch the cable between headset and connector it does make sounds on the headset and you can hear it. We never used the microphone that was included (nice accessory). #1 -- right ear piece stopped working. First I thought it was because the iPad case was in the way (it was a little trouble to keep it plugged in with the Urban Armor Gear on it). Later on it just did not work at all ( about 7-8 months used ) #2 -- One day my child came to me saying the headset was not working, when I tried plugging it in, I felt the connector was a little loose. When I pulled on the connector, it came out of the housing jacket and detached from the headset cable. ( about 11-12 months used ) [ manufacturer warranty has now expired so, guess they are heading for recycle/trash ]

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    My cell phone earbuds headset is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I enjoyed the new headset. It's only a month old, and I'm returning it. At first, audio was clear, and nuanced, and mic picked up my voice better than my cell phone earbuds. I was able to overlook some odd details until audio problems came. Odd details: the "V" wires from the main cord to each ear are really short. They almost don't fit my head. The Buds of each ear are at 30-degree angles connecting to the headband so you wear the headset tipped forwards. Then the audio problems started. Audio problems: Headset cuts out and disconnects from party chat intermittently. Mic intermittently gets choppy and cuts up your voice. I understand from my friends that their version of this model does not have this same design. I assume turtle beach changed the design somewhere. I do not recommend this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend and know that this brand is one of teh better ones and was suprised when it arived at my door a day early. Vary fast, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO COMPLAINTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandbabies are loving their new headphones! They have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this game headset is really good. Very comfortable and good sound quality. My son loves it

    I would recommend this to a friend