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Customer Ratings & Reviews

$25.95
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The comparable value is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 9610 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 9,610 reviews
  • Rated 1 out of 5 stars

    sounds like I’m in a tornado to everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headset for a few days and its been working just fine, ive had the same exact one years ago and it’s lasted me a whole year. I thought why not get it again since its been good to me years ago, let me tell you that was a bad idea. 3 days in and the audio still works but to everyone else all they hear is lound wind like noises and cannot hear me whatsoever. Super disappointed with this product

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Michael!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, my only complaint is the material used for the ear phones makes my ears sweaty after an hour or two.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy save your dollars.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset lasted for 5 months. The mic stop working and I can only hear the other party, they couldnt hear me. Don't buy the warranty. A waste of time and money. No representative or live person to speak to, I had to email Turtle Beach no response poor customer service. I will not purchase again or recommend this headset to anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headset! For a full review watch this video! https://youtu.be/NKxaP2b0VO4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach EFR 50P is the best gaming headset value money can buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach is great brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought many cheeper headsets, some didn't last a week, turtle beach brand is definitely the way go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great! until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing headset! Still is! Most of the time... I don't know if I got a defective headset, but what I do know is... my headset doesn't connect to the headphone jack sometimes, its like a 50/50 chance. :/

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mic doesn’t work with PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is good but I can’t get the mic to work with my PlayStation which is the reason I bought them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P as it's microphone should have no issue working on the PlayStation 4 or 5. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    I mean cmon, really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic came broken. Crackled in and out and wasn’t consistent. truly frustrating. Thought i was leaving the store with a working headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Andrew,

      We’re sorry to hear about the experience you've had with your Recon 50X headset; however, please reach out to our dedicated Support Team so they can provide assistance! What you're experiencing is not normal and the team would definitely want to hear about this. The Support Team can be reached right from the support section of the Turtle Beach website as needed.

      The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.

      Thank you kindly! TurtleBeach

  • Rated 3 out of 5 stars

    Gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but some parts of it are already falling apart and I’ve had it for a month.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Awful build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 months of use. The plastic attaching the left ear broke, making it pretty much unusable. The sound quality is fine, and it looks pretty good.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P under its manufacturer's warranty with us.

      We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has has 2 of these now and both times the mic stopped working. Very disappointing quality and I won't buy this brand again. Waste of money times.2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great For PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am appalled off the performance of this head phone, grade AAAAAAAAAAA++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beaches reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought. Can barely hear out the headphones. Like my others ones better. These will do

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Steffie,

      We appreciate your feedback; however, please allow our Support Team to assist you with your Recon 50x. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a wonderful day! TurtleBeach

  • Rated 3 out of 5 stars

    Get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but wasn't aware of a adapter was needed for Xbox one controllers. Bought this product thinking it was similar to another.Regret it only that adapter is needed and feels cheap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are basic. Halfway decent sound. I would recommend waiting until better headphones go on sale (i.e. Skullcandy Hesh, or Sony). They might be double the price, but it's worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look elsewhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthy of $40. I purchased this headset a week ago to replace my X12s that have stopped picking up audio. My biggest gripe is the lack of the Mic Monitoring feature found on other Turtle Beach products. Other issues include a terrible removable microphone that never goes in properly and a very uncomfortable headband that is painful to wear after even a short period of time. I plan on returning this pair to the nearest Best Buy store. Look elsewhere for a budget gaming headset, because this product is far from the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent headset when it was my first but decided to upgrade with Astros instead

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these, tho he does put the volume up and he can't hear me calling for him. But I guess that means they are good quality. He loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    turtle beach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had pair of these except they where green and had for couple of days then they broke quit working didn't last long don't waste ur money on this peace of crap headset

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach