Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 11458225
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.
This summary was generated by AI based on customer reviews.
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with any xbox controller, unknown if cord broken or headset malfunction. Unable to return per shop b/c of not having package it came in. did not buy warranty and regret that. Useless and waste if my time and money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning!
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Great headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Christmas gift for my son. Shipped faster than expected. Son loves and uses it all the time.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time best buyer customer very good service
I would recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working after a couple of weeks
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Christine! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
REALLY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have liked to use these ( I got them for Christmas) but if you were loyal and bought an Xbox one when it came out you need to pay an extra $25 to even use them because you need a jack.Wow Turtle beach thanks a lot.
No, I would not recommend this to a friendDoes not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on my computer. Not sure why. Installed drivers/etc.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Chad,
Thank you for leaving your feedback; however, the Recon 50P headset should be work just fine when used with a PC. Please take the time to reach out to our dedicated Support Team so they can look in to this further for you. That team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Volume
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these and tried to used these with my Xbox one controller. The volume was very low, the mic was not loud. No one could hear me. I ended up taking these back for a refund. I have a different headset thats halfway broke and the clarity and mic is 10x better.
No, I would not recommend this to a friend Useless product and customer service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and neither of them work. What is even worse is trying to get help from Turtle beach support. I assume the company name was chosen to reflect the speed at which they respond to problems. Will be taking both sets back to Best Buy for a refund.
No, I would not recommend this to a friendPoor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed with this headset, the sound quality is poor, I have to fiddle with the jack to get the connection right. The wire is also too short.
No, I would not recommend this to a friendIt breaks waay to easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to buy 3 different ones because they all broke very easily, they are not that good especially if you rage.
No, I would not recommend this to a friend