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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9616 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, comfort, and good value for money. Positive feedback also highlights the microphone, compatibility, fit, and weight of the product. However, some customers noted minor drawbacks regarding the volume output and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 9,616 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a christmas present for my son. He hasn’t complaindd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle beaches

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a pair of wired headphones just wish the audio Jack would be a bit more durable

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with headphones is fit and volume. These were not great with either. price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I’m grinding Apex Legends on Xbox. Sound quality is great, and the mic works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, made for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but my only issue is the size of the ear pad, it is made for a kid. I am not a kid and it hurts after any prolonged game play.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke a cheaper pair of headphones through normal wear and tear. These have held up very well and the clarity is a major improvement!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sound really good when speaking to other people while gaming. Perfect for teenage users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EAR FORCE Recon 50X Over-the-Ear Wired Gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones worked perfect for my daughter's gaming. Sound is good. Still working after 2 years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my son who had another set of Turtle Beach that lasted over 2 years. They're comfortable and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a reasonable price! I love the sound these headphones provide, well worth the upgrade from the standard Xbox headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good headphones. I recommend getting the geek squad. I had to return them because the headphones would go in and out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone are pretty much always tangle and the hearing is weak like if your in a subway station

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jonathan,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    For school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones plug broke within a month. It doesn’t work anymore

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Giovanni,

      We’re sorry to hear about this! Pleas be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make the switch from the controller headset that comes with the PS4, but this is a whole new world for gaming headsets. Fantastic value!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st much have most recent controller for this headset to work. Nice style. But was not interested in paying $70 for another remote just to use them. RETURN!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Very satisfied with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought the microphone wasn't working, but found it was a little tricky to insert it just right. Other than that minor problem, it works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked alright until like 3 months in and the microphone just stopped working all together.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the for a while and they are still working but the quality of sound isn’t there anymore

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Pacheco,

      We’re sorry to hear about your experience with your Recon 50P headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Mic stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 months and the mic stopped working making the headphones not useful.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Value headset for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my young son to use many an hour playing Fortnite on Xbox and so far so good.

    I would recommend this to a friend