Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 12025635
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, comfort, and good value for money. Positive feedback also highlights the microphone, compatibility, fit, and weight of the product. However, some customers noted minor drawbacks regarding the volume output and cord length.
This summary was generated by AI based on customer reviews.
Broke in one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for one month and 5 days. No longer returnable and only one side works. Unreal. I’ve used them maybe 4 times.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Kristin,
We’re sorry to hear about your experience. Please be aware that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.second set for my kids Good headphones, great for chat, my only complaint is that the headphones push kind of hard on my large head and since I wear glasses they get ground into the side of my head, limiting game time
I would recommend this to a friend- Cons mentioned:Volume
Terrible purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you buy the protection plan on this headset because at least once every 2 months they break. Microphone stops working, headset loses volume.
No, I would not recommend this to a friend Get the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs of these 2 years ago for my younger boys. The older of the 2 has had no issues, but the youngest is now on his 4th pair. Thankfully the extended warranty provided hassle free exchanges.
I would recommend this to a friendBetter than standard
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good, much better than the standard headset that comes with most consoles. The mic has gone out though over the years. I took the foam cover off and it helped but people said I was still going in and out.
I would recommend this to a friend- Pros mentioned:Price
Not great, not terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a terrible headset, but you get what you pay for. Drop the extra dollars on the new Xbox branded wireless ones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Very fragile product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to break & mess up after use. The mic tends not to catch
No, I would not recommend this to a friendGood headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that I use for gaming, connected to my PS4. Haven’t had any problems with them, and super easy to use. I like being able to mute/unmute with the switch and adjust the volume.
I would recommend this to a friend- Pros mentioned:Comfort
Nice but cheap sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think theyre good for begginers, confortable but i didnt really liked the way they sound, i returned them and i picked up Arctis 3 insted and theyre way better!!
I would recommend this to a friend Descent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was decent headset I didn't like the wires felt like they will get ripped. Only reason I bought it because it was cheap and it was turtle Beach. If you looking for budget headset this is it.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a few years now and my only complaint is that the aim assist seems to be off. I can hear someone coming up behind me but when I turn around I never seem to kill the other guy before he kills me. Other than that they work fine.
I would recommend this to a friendBroke after one week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The end broke off the 3.5 jack after one week. Bought a second one it also broke the first week would not buy again or an thing from Turtle Beach very poor quality.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Decent Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked well for about 10 months. The mic jack started loosing connection at that point and not working. The sound quality is good.
No, I would not recommend this to a friend You get what you pay for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These came already broken. Next time I will spend alittle more for a quality produce. You get what you pay for.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re very sorry to hear about this inconvenience; as the headset should not have reached you in a damaged state. However, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke off in the Xbox controller first day. Not sure it’s a defect but would stay away from this product
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience. Please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke with in a week. They could see me talking but couldn’t hear anything
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Noneya,
We’re sorry to hear about this. It would be best to bring this to the attention of our dedicated Support Team so they can offer assistance under your headset's warranty. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and have a great day!
- Pros mentioned:Sound quality
Gaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Budget headset was good for what I needed it for. Gaming sound and mic are more than capable and ok for the price
I would recommend this to a friend Broke in 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my son as a gift and he loved it. Just after the return period ended (1 month after purchase) the microphone stopped working.
No, I would not recommend this to a friendOlder version that has been updated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dual wire headphones that have worked ok BUT,get the extended warranty if kids are using them.I have replaced several sets cause those kids are hard on headphones
I would recommend this to a friendThing last :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this headset on October 5 and they just stopped working they look new not a scratch. Can I take them to the store and get a new ones or upgrade this ones to better ones?
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Omar! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!