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Customer Ratings & Reviews

$26.99
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Customer reviews

Rating 4.4 out of 5 stars with 9617 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, comfort, and good value for money. Positive feedback also highlights the microphone, compatibility, fit, and weight of the product. However, some customers noted minor drawbacks regarding the volume output and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 9,617 reviews
  • Rated 5 out of 5 stars

    gifts for grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game set my grandson can play with friends all around the world and his sister and brother he really like this headset thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Immersive, and Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very impressive for something that costs $40.00. It immersed me into the game like no other headset. A few times it didn’t connect, but mechanically, I consider that to be the controllers fault. It also works as headphones perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2days after buying mic doesn’t work, tried to take back and not allowed without packaging... not satisfied.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Splash,

      We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I have bought ....1st pair lasted about 1 month ......works good for the price .....make sure you buy the geek squad protection !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a great head set. The mouth piece just fell out.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with the microphone on your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son goes through headphones every 6 months to a year. My son said they are good but they would have been better if they were a little bigger. To be fair he does a big head. Lol.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was unplugged feim the switch the aux peice broke off on the way out. Had to trash them in less then a week. Because i bought them before Christmas obviously and was a few weeks wait before Christmas its been way over 30 days and cant return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Jessica!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please know that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Mic stop working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped work once I opened it. Have return and exchange it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience with your Recon 50P; however, please know that our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if called for and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wakanda Forever! Movie was decent. Overly hyped in my opinion. Overall, the story plot needed work. It felt too cartoonish at times. I had to pause it several times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flimsy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones feel super cheap and easily breakable. The sound is ok but could be better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Manuel! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any issues, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Good price...not so good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read a few reviews before buying this gaming headset. I did like the price (they were on sale), but the sweetness of a low price did not overwhelm the bitterness of poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the headset in May and it lasted less than 6 months. I had to purchase a new headset in September. Poor quality. Waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but had to exchange for a new pair after the headphone jack broke. They were only 3 weeks old. BB was good about the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my kids and they love it . Our only problem is that my son pulled off the foam attachment over the microphone and now it’s stretched out a little bit too much and doesn’t want to stay on .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of low sound can’t really hear when someone is talking. Even if the sound is on full blast, it’s still very low

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mike,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset for the price, but nothing to write home about. If you need a headset for cheap, you could do worse than this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great for the short time they lasted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 8 year old to use for his game and just after the return period ended the microphone stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It hurts when you wear it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and design are nice, but the headset presses on my head. It gives me headaches while I’m using it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. at first he struggled to find out how to get the headset to work properly. Once he figured it out it was a good deal, hence the reason for the 4 star

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Cord too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice and I would recommend them. However the problem I had was the length of the cord being too short. So I had to return them.

    I would recommend this to a friend