Customer Ratings & Reviews
- Model:
- TBS-3303-05
- SKU:
- 12025635
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, comfort, and good value for money. Positive feedback also highlights the microphone, compatibility, fit, and weight of the product. However, some customers noted minor drawbacks regarding the volume output and cord length.
This summary was generated by AI based on customer reviews.
Stay Away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep your money. This headset was a disappointment for an entry level Turtle Beach. It got returned within an hour of its first use for a Razer Headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future, if you have any questions or concerns regarding a Turtle beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Retuned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we got home, we plugged this new headset in, checked for updates and the microphone sounded terrible to everyone in the chat. Retuned it and bought the a10 astros instead.
No, I would not recommend this to a friendPoor product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone broke in less than a month and i totally forgot I had bought insurance for this. My fault.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this product. Mic would not stay in place and sound quality was very poor
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We are sorry to hear about the inconvenience you've had. Please be aware that our Support Team is always happy to lend a helping hand under your headset's warranty. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to buy a headset after my factory headset broke, I looked up turtle beach’s and they did not disappoint. I would highly recommend any turtle beach brand
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift and the user loves it and has had no issues with it. I did buy the optional safety plan to be on safe side since these things can get abused
I would recommend this to a friendBelow average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to hear the game and constantly has a hard time connecting. I wouldn’t recommend this set even for a beginner, spend more money and get a better set
No, I would not recommend this to a friend- Pros mentioned:Sound quality
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a value headset. That tries it's best to give you quality. But it's great for kids for headset and easy to use.
No, I would not recommend this to a friend Wont buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn’t hold up as long as I thought they should for the price. I just purchased in March and they lasted only a few months .
No, I would not recommend this to a friend- Pros mentioned:Sound quality
A few gripes here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted just over a year, not comfortable for extended use if you wear glasses, sound stage and mic quality are good!
I would recommend this to a friend Eh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but the wire kinda mess up super fast but it was cheap so u get what u paid for plus it got a mute button
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Angel,
We’re sorry to hear about this! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Thank you kindly!
Bleh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the mic doesnt work its really loose,the sound is okay not really the best.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Dani,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Great for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really compare it to anything else because it's the first one I've bought. It works fine I suppose, can get a little uncomfortable if wearing for a long time.
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you get. Not the best sound quality and there's definitely better. I'm not a fan of the plastic bits, they feel like they would snap in my hands.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port like many mini usb devices became loose in less than 6 months. Expensive for how little it was used and broke.
No, I would not recommend this to a friendGreat for PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas and they work great on the pc never used on gaming system. Plastic a lil flimsy but still holding together.
No, I would not recommend this to a friend3rd pair we returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd time I had to return them for a replacement, the cable by the plug needs to be made more durable.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragile and the sound is not very great. But if you are just looking for something that is not too expensive this will be fine.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jesus! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Perfect for gaming teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is 13 and got an xbox for christmas. The cheap one that comes with the xbox is terrible. This headset was a christmas gift for her and she loves it! She even loves the black and red color!
I would recommend this to a friendSpend your money on something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses to use with my xbox. I got maybe 4 uses out of them and the microphone has stopped working. 100% Don't buy!
No, I would not recommend this to a friend