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Customer Ratings & Reviews

$26.99
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Customer reviews

Rating 4.4 out of 5 stars with 9617 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, comfort, and good value for money. Positive feedback also highlights the microphone, compatibility, fit, and weight of the product. However, some customers noted minor drawbacks regarding the volume output and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 9,617 reviews
  • Rated 5 out of 5 stars

    Can be used on a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to use on her iMac. It worked perfect requiring no setup. Just plugged them in and they worked fine. It met her needs so no complaints so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mute button broke 1 month after purchase & of course can not be returned. If your buying these better buy the replacement plan!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, i bought it as open box. The cord was ripped out and completely worn out, but package had it listed as excellent. Never open box again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Samuel!

      We are sorry to hear about the experience you've had with purchasing an open-box Turtle Beach Recon 50 Headset from BestBuy.

      Please know that Turtle Beach is not involved with the verification or distribution of open-box products sold through BestBuy.

      Please contact BestBuy directly for further assistance with your open-box purchase.

      Thank you. TurtleBeach

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 different types of turtle beach headphones for the kids. They seem to like them because they all asked for the same brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a couple of months and then broke. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son he love it, and he’s use it all the time very good product differently I recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought for my grandsons, not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about 2 weeks and they stopped working. wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good to play video games and such. Durability is yet to be seen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem pretty good so far. The microphone popped off a couple of times early but seams good lately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a younger kid. The headset feels small for an adult but I bought it for my son. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones were to replace my other Turtle Beach headset, and I don’t regret the decision! they match my laptop in color, so even better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so hot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a short time. Started to get small electrical shocks. Unable to return passed deadline.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This died after two days. Returned it. Had no problem with the return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset that doesn’t break the bank only drawback is Game volume don’t transmit through set

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok at best. Did not like the way they fit. Eventually returned for a different model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset didn’t hold up that well it’s a little bit flimsy for the price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We appreciate your feedback. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team available to provide assistance under that warranty as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 4 out of 5 stars

    Kids like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids like it and were happy. We ordered two and they are working jist the way we expected so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working within the first month. Not sure if I got a defective one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son seems to like it. The only thing that's bothering him is the square shape of the headphones after he puts them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product. I had gotten one for a gift in December and they love it. So I tried it and also liked it. I strongly recommend this to any one.

    I would recommend this to a friend