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Customer Ratings & Reviews

$55.60

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 9,608 reviews
  • Rated 4 out of 5 stars

    Head phones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. Only issue is plugging them into the controller, sometimes sounds goes in and out, but not sure if its the adapter or the controller, just have to wiggle it to get it working. Nothing major though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and easy to use but I can only hear out of one side. Idk if it’s supposed to be like that but Other than that it’s a nice headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves them he is a gamer and loves to be in his zone

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what i like about this product is that it is inexpensive and also it has great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this headset before but I bought it second hand from game stop but after a couple months it stopped working so I went to best buy and got him a new one with the protection plan he loves it and now if anything goes wrong I can just take it back and get a new one with ease

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    About What You’d Expect for $25

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people are probably buying this headset because of the price. For $25 you can set your expectations low and still be disappointed. The headset feels cheap the cable especially. The sound is serviceable but can sound muddy. For a few dollars more you can get a better Turtle Beach, HyperX, or Razer headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback about your experience with the Turtle Beach Recon 50 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, just a bit confusing on connecting to xbox, but as in nothing is wrong with the headset more of xbox settings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good but didn’t last my son very long. Good thing we got the warranty for a few bucks so we can get a replacement at no cost.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience with your Recon 50P. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Replacement of older headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement headset for my son's prior Turtle Beach headset. They seem to work well at first, but tend to stop working well after a few months. Obviously, the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good I guess

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend. No issues I’ve heard of.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price but the volume max is low.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jacob!

      We are sorry to hear about the inconvenience you've had with the max volume on your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stopped working after 2 months!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was great, but it quit working after just 2 months!!! For this price, you would think it would last a bit longer...

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Unable to Mute microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume at hearing others. Unable to mute the microphone.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Robert,

      We’re sorry to hear about this inconvenience you've had when it comes to muting your headset via its mute switch; however, allow our dedicated Support Team available to lend a helping hand under the manufacturer's warranty that each of our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Turtle beach’s not cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke in 2 months it always happens with turtle beach head phone

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Darius,

      We’re sorry to hear about this inconvenience you've had with your headset! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worked perfectly, would definitely suggest this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming budget headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality from these little things I was surprised. When my son requested these I thought they were only for a personal reason of just wanting the sound right in this ears my spoiled little gamer . But really they are to help hear more than you ever would just by listening in the tv. I was surprised by all the additional noises you could hear. The sound on these is so much better than ear buds. Perfect gift for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second one of these because we were so happy with the one we bought our daughter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my young son. Had some issues with the volumn not being loud enough but overall pretty good starter set for him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my nephew and he loves it. He has a bad habit of breaking headsets easily and this headset has held up good. Good sound for the price and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have to hear everyone who is playing with my son. Its awesome.

    I would recommend this to a friend