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Customer Ratings & Reviews

$55.60

Customer reviews

Rating 4.4 out of 5 stars with 9608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality, comfort, and good value for the price. They also appreciate the microphone, compatibility with devices like Xbox, and the comfortable fit and weight. However, some customers note that the volume could be louder and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 9,608 reviews
  • Rated 4 out of 5 stars

    A reliable headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headset for an aspiring gamer. Not impressive to the hardcore gamer. Being able to use it for a mobile device is a great feature. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent, the best bang for buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for xbox one. Sounds great, comfortable, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phones are nice. Comfortable and the sound is nice. Playing bf4 had never sounded so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nogood

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head set, but not made with good quality. Head set breaks easily.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We are sorry to hear about your experience with your Recon 50X headset; however, please be aware that our headsets come with a manufacturer's warranty & our Support Team is available to assist you as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Great Headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Just plug and play. We tried a different manufacturer the first time and you needed an adapter in order for it to work properly. With this you just plug and ready to go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Turtle Beach review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but not without ample feedback and white noise. The microphone is the weakest point but the headphones aren’t great quality either. Had I known I would have just spent more and ordered some JBL’s like I personally have. These were a gift. They do offer stereo imaging and work.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We are sorry to hear about the inconvenience.

      Please allow our Support Team to assist you with your Recon 50X. That team can be reached via the Contact Form listed within the Support section of the main Turtle Beach website and they are more than happy to assist with troubleshooting or replacement service as needed under your product's warranty.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them and uses them on the daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a headset to play games, this one worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and it is comfortable. Good product for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No like

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of uncomfortable after awhile and not the quality I was expecting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Cost effective headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and provides great sound quality. The built in mic is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with the Nintendo switch. Fits child perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thet are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy headphones with big name brand . Dont be fooled by this popular franchise. The left headphone went iut almost immediately whe. I got them, some shortsge in the volune module. Best buy quality is going down the drain watch what you purchace.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Erick,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 60P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Family time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids. Love. Having. There. Own.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Ouch! Abort!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely uncomfortable. Downright cheap and painful. Might be decent for a small childs head. You can’t beat the price but this is definitely one of those time you get what you pay for. Do yourself a favor & buy the Razor headphones for around $80.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback! Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      As a heads up, our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for someone as a gift and he was super satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have good sound/ volume, but not very durable. Wait until they are on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wire eventually poops after a few months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you max the volume the mic pics it up and players complain. The pluggin no longer connects properly like it's disconnected inside the wire only months old

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset, we would not expect the microphone to pick up your headset audio when its played at max volume. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    can hear great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear very clearly, fit perfectly on my ears,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the days of remote learning, I needed a headset for my child and decided to try this one. It worked flawlessly and served the purpose.

    I would recommend this to a friend