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Customer Ratings & Reviews

$55.60

Customer reviews

Rating 4.4 out of 5 stars with 9611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent sound quality, comfort, and overall value. They also appreciate its microphone, compatibility, and good fit. However, customers are negative about the volume level and the cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 9,611 reviews
  • Rated 1 out of 5 stars

    Poor quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible headset for gaming, i would not reccomend this product to anyone

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brad! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound perfect for my kids needs. Thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery life and average sound quality and is plastic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Edwin!

      The Turtle Beach Recon 50 Headset is passive and not powered by a battery.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and affordable. My grandson loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even last a month. Microphone quit working. Normal use.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Michael,

      Sorry to hear about the inconvenience you had with your headset's microphone. Our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance with troubleshooting or warranty replacement service. That team is always happy to help, and they be reached right via their Contact Form listed on the Turtle Beach website.

      Thanks and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have not had any ideas yet, maybe later on

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 3 out of 5 stars

    Son's first headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the built in mic. Worked great without having to be charged. But, one ear went silent before the extended warranty ended, so we got an upgraded pair at no additional cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very inexpensive but good quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good in terms of gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all pupose headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to use on her laptop. She uses them to chat with friends on her phone and her xbox. Only Issue I found was the microphone didn't connect properly and had to be "fiddled" with to make sure it was secure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing worked, I was disappointed. They are not comfortable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Christopher!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Stop working after a week or two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buy the headsets not even after a week or two they stop working

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Miguel,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for a couple weeks and now it has occasional distortion from the mic output ironically right after the 15 day return deadline.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning, We’re sorry to hear about this inconvenience! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle Beach EAR FORCE Recon 50X OvertheEar Gami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product broke within less than 30days..... It just stops working on the same day as this review and I been trying to contact customer service and waited for over 40 minutes for a reply

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.....A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys, this is an awesome product, but as it states in the product description you need a good WiFi connection. The features are great and easy to use, The main feature that sold me on the ring product was the option to share videos of any suspicious people with neighbors that also have the ring device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good set of headphones for gaming....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the money and get a good pair of headphones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50P.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Zero Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone doesn't work. Not useful for online playing

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Abril,

      We’re sorry to hear about this inconvenience with your Recon 50P's microphone; however, please allow us to assist you further with troubleshooting to clear this up, or replacement service under your product's warranty for the headset's microphone if determined necessary. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very welcome new member to my gaming set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones with mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working within two weeks of purchase.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Melissa!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 microphone.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounds. no bass though.still there great !!!

    I would recommend this to a friend