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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,155 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rest clear sound. A lot more durable then a cheaper pair

    I would recommend this to a friend
  • Cons mentioned:
    Comfort, Fit

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing breaks easily sound not great.too small ugly and don’t recommend it no clear voice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    interesting design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for entry level headset nice colors does the job right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this away as a gift, and they absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for use with the Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have both used it since I purchased this! We really like it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for voice chatting but you cant hear game aduio.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Broke in 3 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these headphones for our 9 yr old son, broke in 3 months. It started sounding staticky and just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this fo my son it is helpful for the noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up for when my daughter Wears out the other one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are ok... They didnt work at first but then started the sound is subpar for the brand. But they will serve their purpose for my son.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys this headset more than the pricier ones. It sure why when it’s so simple, but he’s had a couple of these over the years. Good price and pretty durable. I would recommend if your not wanting to spend a lot of money to start out.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not wort it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son after about 6 months started having problems. It is ok for the price. After long periods of use it becomes uncomfortable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and feels comfortable Can now interact easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this headset for their Xbox, so far it's holding up to constant use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not perform as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chalk a portion of this up to poor research, but I was hoping for game sounds through the headset in addition to chat. Did not get the game sounds, and chat is not as clear as I'd like.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and nephew loves it. It's also kid friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I like it a lot. It is green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, this was my second one of this model. It is not recommended for a battle royale type game due to one ear only option as it’s hard to hear enemies footsteps at times. But other than that it’s great for communicating to other players.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only because my son said the microphone sometimes cuts out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you cant have both ears covered you know.

    I would recommend this to a friend