Customer Ratings & Reviews
- Model:
- TBS-2408-01
- SKU:
- 5834600
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Comfort
Didn’t work great. Broke quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t purchase these again. They weren’t in the cheaper side and my son said you couldn’t hear and they broke fast!
No, I would not recommend this to a friend Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset works great for gaming and is the voice is clear
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just OK. Nothing special. Quality of build just OK. I guess for the price still do but I’d rather pay a little extra to get more quality.
No, I would not recommend this to a friendSound is good, but mic is poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use while I worked from home during the Covid crisis. The selection was limited at the time, so I thought I would try these. The headset was comfortable and as advertised, worked well with glasses. The only problem was I kept getting comments from team members they could not hear me well. I tried adjusting the microphone and eventually through them away. If you are more than a teenager playing introductory games don’t bother.
No, I would not recommend this to a friendDecent headset for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality could be better but chat capability is good enough
I would recommend this to a friend- Cons mentioned:Comfort
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not comfortable and are hard to hear out of, should have looked for other ones!
No, I would not recommend this to a friend great for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves this headset comes with everything needed
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, but sound can be occasionally staticky.
I would recommend this to a friendGood beginner headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent, comfortable enough .........................
I would recommend this to a friendWasn’t what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy peasey return wasn’t what my son was looking for lives the curb side pick up and return great job Best Buy Dedham you rock !
I would recommend this to a friendKids like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love being able to talk with fellow gamers with ease
I would recommend this to a friendDont recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not good, had trouble getting them work out of the box. I guess you get what you pay for.
No, I would not recommend this to a friendaccomplishes what its set out to do, just poorly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, you get what you pay for. Pros: one ear design so you can easily hear what's going on through the entertainment system while voice chat goes to one ear very cost effective. Cons: Extremely uncomfortable design, especially for smaller heads voice output through the one ear is basically non existent microphone input unreliable, many of my friends can't hear me without me speaking at loud ranges.
No, I would not recommend this to a friend- Cons mentioned:Comfort
Barely functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works but is not comfortable, it is hard to hear others and there is really nothing you can do about it.
No, I would not recommend this to a friend Decent for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was one in a long line of headphones. My son broke many! This one, although much less expensive than other has lasted the longest!
I would recommend this to a friend- Cons mentioned:Microphone
Stopped working in a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphone still work, but the microphone stopped working within the first week.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience with your Recon Chat headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
It's better than not chatting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset could be so much better, the Microsoft headset that used to come with the Xbox is better in my opinion. But it still let's you chat!
No, I would not recommend this to a friend- Cons mentioned:Comfort
Not very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for his birthday and it has already stopped working. Less than a month.
No, I would not recommend this to a friend Mehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work but not that great. Save money and buy a better set. I prefer what came with the Xbox one to these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to hear through the headset at times and the mic won’t stay in place either. You get what you pay for.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience with your Recon Chat headset; however, please allow our Support Team to assist you with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!