Customer Ratings & Reviews
- Model:
- TBS-2408-01
- SKU:
- 5834600
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Comfort
Absolutely do NOT buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously one of the worst products I’ve ever bought. It literally broke within an hour of using, just completely stopped working. When I tried unplugging the thing to see what was wrong with it the part that goes into the controller immediately snapped into half. I’m baffled by how bestbuy sells such a terrible product
No, I would not recommend this to a friend Get what you pay for
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a 50/50 type of issue it would cut out here an there it kept getting alot of static
I would recommend this to a friend- Cons mentioned:Comfort
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable and poor sound, but it’s cheap so ok in a pinch (what this was for).
No, I would not recommend this to a friend - Cons mentioned:Comfort
Ehh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable, I can barely hear. I get it to start it’s just because it works
No, I would not recommend this to a friend Okay for the money.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These aren’t terrible but I believe you are better off spending 20 bucks more and getting a nicer pair of turtle beach
No, I would not recommend this to a friendGreat Headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with this one so my 11 year old would still be able to hear what is going on around him as opposed to having both ears covered. Works perfectly. He loves it.
I would recommend this to a friendGreat quality sound and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this item might have been sub-par, but it's actually really well made and the sound is really clear. Turtle Beach brand is reliable and I would buy their products again!
I would recommend this to a friend- Cons mentioned:Comfort
Cheap...upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save up for a better pair. There is nothing wrong with then but they are not comfortable.
No, I would not recommend this to a friend Average Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have not been able to connect to my Xbox. The headset works fine in my phone to hear music. Quality is ok.
No, I would not recommend this to a friendworks well ..and easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommend this for beginers gamers ..its easy to use ..and the directions are pretty essy to follow
I would recommend this to a friend- Cons mentioned:Comfort
They do the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great but the feel of them are kind of cheap and they aren’t that comfortable to wear.
I would recommend this to a friend - Cons mentioned:Comfort
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say but it works. Not great quality or sound. Kind of uncomfortable to wear
No, I would not recommend this to a friend Okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset works. Nothing too special about. It’s cheap.
I would recommend this to a friend- Pros mentioned:Sound quality
Not good for boys....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good. However, both mic's broke within 48 hrs :(
No, I would not recommend this to a friend Good affordable gaming headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for teenage son who needed wired headset for plugin to gaming controller. He is picky about technology , but is very happy with the performance of this headset. Mic was important.
I would recommend this to a friendWorks well, not adjustable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well just not adjustable sizing for younger users. Would recommend for older children and adults.
I would recommend this to a friend- Cons mentioned:Fit
PreferablyNot
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design & fit, had to return and get a better product.
No, I would not recommend this to a friend - Cons mentioned:Comfort
Not the greatest for Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought his headset because I needed an emergency headset for gaming, it hurts the side of your head and squeezes your whole head in general, not the greatest, I’d recommend putting down a little more money for a more comfortable headset
No, I would not recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones/mic are good but not the best, if you are a very competitive gamer, these are not the headphones for you.
No, I would not recommend this to a friend- Cons mentioned:Comfort
Not recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable, one ear was hurting, could not wear properly
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Amit,
Thank you for leaving your feedback; your headset should break in over time resulting in a better fit. However, is there anything else that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.