Customer Ratings & Reviews
- Model:
- TBS-2408-01
- SKU:
- 5834600
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Comfort
do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, the earpiece came off 3 weeks after I bought it and BEST BUY WOULDNT DO ANYTHING AND I am an ELITE plus member. means I spend over 3 k a year in that store, lost my trust with best buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Wolf,
We’re sorry to hear about you experience. While Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
It's cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only bought this set As a spare in case the real headphones broke
I would recommend this to a friend- Cons mentioned:Volume
Totally Unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one thing you’d think you’d be able to do w/ a “Chat” headset, you cannot do¡! The in-ear volume is so low, you can’t hear your teammates even in a quite room... I cannot believe Turtle Beach put their name on this¡!
No, I would not recommend this to a friend Great Gaming Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the perfect match when gaming on an xbox system! They are very comfortable and easy to wear!
I would recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh, kinda crappy but what do you expect for such a low price
I would recommend this to a friendDoes the job. No complaints
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for buck.. no complaints. Does the job. Could use a little more padding on ear piece but not that bad
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headset . Works well, easy install. My kid is extremely happy with it. He even recommended it to his friends.
I would recommend this to a friendGreat for beginner gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is good for the a beginner gamer. Works great.
I would recommend this to a friendGreat headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with the xbox series x. Open ear design let's you hear your game a bit better.
I would recommend this to a friendHeadphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great still use to this day when most places were out of stock this place still had it
I would recommend this to a friendOk not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well, but headband portion is very uncomfortable.
I would recommend this to a friend- Cons mentioned:Fit
Chat headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for... tried to use this once, it fits terrible, sound is mediocre and the microphone is Flemsy... thumbs down on this purchase.... I should have returned it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Kathie,
We’re sorry to hear about your experience with your Recon Chat headset; however, please allow our Support Team to assist you. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Best regards!
not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality is poor and voice breaks a Lot all the time
No, I would not recommend this to a friendGreat headphone set for Switch player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this headphone set. He uses it to talk to his friends while playing on his Nintendo Switch.
I would recommend this to a friendHead set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe bra cause I don't have any friends I can't hear anything
I would recommend this to a friendCheap and good for chat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these when no one is home and using the 5.1.4 surround system. Perfect for just game chat.
I would recommend this to a friendGreat product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for husband. I don't use but I haven't heard a complaint yet. Its a great product considering I didn't pay much for it
I would recommend this to a friendGood sound for voice chatting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these simple for chatting on xbox while i play online games. For this purpose they did their job great.
I would recommend this to a friendwhat my son wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves these headphones. i like them because they only cover one ear and if i call for him he still hears me.
I would recommend this to a friendHeadset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toy at best. Returned it same day for a higher dollar product that actually worked.
I would recommend this to a friend