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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,155 reviews
  • Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable !!! specially for kids !! mic is great and adjustable ! Kids love it !!

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned this item. it hurt my ears and the sound quality was not any better than the oem headset that came with the old controllers. spend a little more for something better if you're a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a 5 star rating because my son has a blast on them I barely know he is home until he is hungry lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for granddaughter to use for gaming. She enjoys a headset to talk to other gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for screaming to other people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helps when you are so stressed that you need to vent some of it by screaming to people you don’t know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son who plays his Xbox One online all the time and he’s having a blast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bang for the buck!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bang for the buck! this was a gift and they are still using it after almost 3 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to save a little bit of money seeing that I don't really play games that often that require a headset, but as I ventured into red Dead online I figured I might need one, picked up this bad boy and it's terrible. The mic won't stay in place, it barely picks up my voice, I thought the spot for my glasses would be something that I wanted but it makes it almost impossible to hear out of unless you have it turned all the way up. if you're looking for a cheap headset option I would spend the extra $5 and get the official Xbox headset that would have came with the Xbox back in the day.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Not to god

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound wasn’t to good for my Daughter. We had to purchase another headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he loves them. They get the job done for a lesser price than the Xbox headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves them. Still worki g till this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little brother loves them! Easy to work with, have had for almost a year. Still work well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy with this headset. Easy to use fits his big head. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for grandson for Christmas easy to install loves it will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it pretty good for a temporary headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I just bought and it still work for me and I recommend y’all getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairy nice headset, not the best quality but decent for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Works well as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, i look forward to purchase from best buy again

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it would be better than the one you get from xbox.......I was definitely wrong. Volume was all the way up and I couldn't hear anything. Complete waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset for Xbox One

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old grandson loves to use this. He plays a lot of games with his friends using it.

    I would recommend this to a friend