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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,155 reviews
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth the $10 we spent on it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked on his xbox but somehow worked on the playstation. Feels cheap and is super uncomfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and it worked (kinda) for two or three days and then went bad. Not what i expected from turtlebeach

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Head set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. Spend a little more and get the two earphone head piece. I had to get that one and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old loves this. Works great. No problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would work if we had the correct controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband liked the look and feel of these but they did not work with his Xbox One controller so we had to return them for another type.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Holds up great to young children....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and works great for the beginner gamer

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    WORST DESIGN EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible shape, hurts the ear, clunky cable, poor design overall. Straight back to the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it as my son said it hurt his head. Maybe it was just him, but it did seem a little cheap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are cheap and dont work. It is made of all plastic.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Uncomfortable and hard plastic/foam directly on the ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took it out of the box, it looked as flimsy as it seemed - two parts that had to be put together. Essentially this "headphone" reminds me of a tin cup phone with sound quality to match. The hard plastic earpiece hurts your ear after extended wear since the only padding is only on the top & bottom of the cup. And the sound is just as bad - too much echo! Spend more money & get a better one ... or better yet another company's!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cheap and not great quality. Definitely recommend spending more for better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not durable enough for constant use and especially not for kids

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Exactly what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone sounds muffled to other people. It also buzzes on your end plugged in a certain way. It also does not give you game audio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I procured these headsets to try something different from the stock Xbox headset.I plugged these in, and my friends all made fun of me. They said I sounded like a robot, and I was very quiet. I am notorious for a zero tolerance policy on poor chat quality. I have lost many friends due to this, because I refuse to play with anyone that does not sound crisp and clear. So, I was mortified at how bad these were. Returned immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Third replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my sons' xbox. Third pair. Each break pair broke within a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works you can hear, but the sound is average at best and people tell me I found like I am on a speaker phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt fit comfortably. Can barely hear people talking. Will not buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not adaptable to the Xbox 1 and they were much to small

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience with your Recon Chat headset; however, it should work fine on the Xbox One. Please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach