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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,155 reviews
  • Rated 2 out of 5 stars

    Good for gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for gaming but after a while the sound kept getting lower and lower until they were useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back, Don’t get... uncomfortable although the price is good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Very Poor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke w/in a few months. First mic went out, next headphone went out!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    You get what you paid for...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a crap after a week of using it, would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Hated it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went & brought the astros hope they last long. Under extremely light use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Worst headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear with volume raise to the max. Factory headset is better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap headset as the Xbox doesn't come with one. Should've spent more money on a better one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poor quality material and poor audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on this headset is very poor. They are flimsy and not well fitting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what it seems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these chat set because I thought you would be able to hear the game and chat at the same time. Unfortunately you cannot do both. The product box isn’t clearly marked either .After several emails to Turtle Beach and Microsoft it was clarified that you can only listen to chat but no game sound. I previous set from insignia was able to have both sounds come through the single earpiece

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset came in a very small box (there’s the first problem) and In two Seperate pieces. The headset it’s self is very cheap feeling almost no Cushion whatsoever. Overall bad design. The mic itself is bendy and I don’t like that. To sum this up it’s cheap you have to put it together and is very gimmicky. I think the other reviews on here are not realistic to what this junk is. Hope this helps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Sucky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop working with in five weeks so I got another one waste of money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a could le of times and mic is not working anymore

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Cheap headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable. No game audio. Only chat. Feels flimsy and hurts your ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can barely ever hear anyone talking. It’s very quiet. I would recommend a full headset with 2 muffs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Terrible Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit, lots of static and feedback. The cable is extremely flimsy too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Straight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is lit the first 98 Honda Civic you get when you graduate. Gets you from point a to point b.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap Poor sound quality , not much better than the one comes with an xbox

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience with your Recon Chat headset. However, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Great for beginner player that's not so equipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone fell off within a week, had to buy a better quality headset

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dede,

      We’re sorry to hear about this inconvenience with your Recon Chat headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you & best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't find one could hear with it..on the person on the other side couldn't hear either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks better than it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound if horrible. I cant play the sound on TV and still hear what is coming from headset.

    No, I would not recommend this to a friend