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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,155 reviews
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones didn't allow me to hear the game. It was chat only

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for short time-lots of static in line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need better pug connection. Returned for an upgrade. Purchased warranty through Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok headset. My son will use it sometimes but prefers his other headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok beginner headsets. Returned them and bought an upgraded version .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality very static while you talk

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Good set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good my son uses it a lot had trouble making it work but it’s alright.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my kid but speaker has gone out. Guess that’s what I get for $20

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BAD BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for. Made horrible static noise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth $20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this for anyone can not here anything from anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love turtle beach headphones but these shift on your head everytime you move and what Turtle Beach would consider to be the "earcup" is very hard. I had it on for 5 minutes before getting annoyed and ultimately returning them. It really is worth the money to invest the $40 more for an upgrade from these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clunky design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what you’d expect from Turtle Beach. I would skip this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great headphone. The build quality is really poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick with regular xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely works, stock Xbox headset is way better....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only hear chat conversation, all other sounds are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my new xbox one x. It only works for chats. No sounds Of the game are audible. Only once was i able to hear the game sounds. I initially thought it my controller, but all the other headsets work perfectly fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work and the microphone is not stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this to play online and chat with my friends during the pandemic but it didn't work and the part that is adjustable for the mic doesn't stay where you put it. If you want a worthwhile mic, this is not it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inoperative out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the mic out of the box and assembled it for use. Other players could hear me but i could not hear them talk or the gameplay in the earpeice. I ensured the volume was all the way up and the settings on my console were set accordingly for proper use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3 headset I got for my son and I have to say this is the worst it did not last 10 days. Started working good then his friends could not hear him then was a mix between speakers and mic. Went back to the store and got a different one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was advertised as being able to work with your existing controller for Xbox One without an adapter. It doesn’t! If it’s possible it’s definitely too complicated to bitter with. I’m impatient and bought an adapter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to take it back but never been opened and working long hours @general motors didn’t have time to bring it back and when I did bring it back they told me I can’t take it up with Microsoft!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouthpiece could be stronger in terms of keeping it stable and nothing sounds right. Sometimes people can hear you and sometimes they can't. Sometimes you can hear others and sometimes you can't.

    No, I would not recommend this to a friend