Customer Ratings & Reviews
- Model:
- TBS-2408-01
- SKU:
- 5834600
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 for my kids for Christmas. They never fully worked.. even after emails from tech support. I ended up returning them both.
No, I would not recommend this to a friendalright for games that don't need good audio.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They only have one headphone which makes it bad for pvp and other games. It is alright for games that don't need audio. The audio isn't the best but it works.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, please be aware that this is a Chat Audio Only headset, meaning that it won't provide Game Audio. If you're ever in need of assistance, please reach out to our Support Team. They are always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra couple dollars more and get the Xbox headset. Sound quality of this one is terrible unless you play with no volume on your TV at all. Waste of money.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Xbox and unfortunately didn’t try them until after the time was up on the return policy. I’m sure I just got a bad set and most work fine for intended purpose
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping I would be able to chat with my friends with this mic, but you would have to completely lower your tv as the volume on the mic when your friends talk is just way to low
No, I would not recommend this to a friendNot worth the $
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these lasted my 13 yo a whole 3 months! The first thing to go on them was mic. Only thing I did like about this headset is the one ear for listening!
No, I would not recommend this to a friendNope!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is trash. The mic is fuzzy and the speaker is too quiet. Buy something else, from somewhere else. Best Buy left me out in the cold.
No, I would not recommend this to a friendTight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were very tight on my head. I have a full size man head, nothing huge. This is made for a child. Do not buy these unless you want plastic poking you in the head.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have known these wouldn't work well, Was expecting all the effects of a normal pair of headphones, but in one ear only. All that you get is your buddy's voice.
No, I would not recommend this to a friendBroke already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know exactly why but they won’t work at all... I know they’re not the most expensive pair but they should of atleast work for a little bit.
No, I would not recommend this to a friendMic worked for a day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This headset is junk. CrapppppppppppppppppppppppppppppppppppppppppppppppppppppYyyyyyyyyyyyyyyy
No, I would not recommend this to a friendThe worst
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just awful. No other way to out it. I was looking for a budget headset with one ear. Can barely hear anything at Max volume.
No, I would not recommend this to a friendCheap Crap...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nothing but "Cheap Crap", save yourself some heart aches and headaches by just splurging on a higher end headset. Go with Astro!
I would recommend this to a friendDoesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a s a gift and it does not work. I have to return this...hopefully she kept the box.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This broke a week Into using. The plastic material just didn't seem to hold up with use. It broke at the ear
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and poor sound quality. Invest in a good set so you won’t be disappointed by this cheap one.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple and rigid headset. If you don’t care about hearing your game while you play then it’s a good buy.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is horrible. Am barely hear anything. The mic is sooo quiet. Worth spending the extra to get one that works.
No, I would not recommend this to a friendNever again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take it back twice and it still didn’t work. I end up getting my money back going to Walmart.
No, I would not recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound went after a week of my son opening this gift for Christmas. Very disappointed!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Shay,
We’re sorry to hear about your experience. Please allow our Support Team to assist you with your Recon Chat. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you!