Customer Ratings & Reviews
- Model:
- TBS-2408-01
- SKU:
- 5834600
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Comfort
Great for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good headset, my son loved it but the only problem we had was that the padding wasn’t not for my son and it hurt his face. But other than that he had fun with it.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Comfort
Very good for price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about purchasing a $20 headset after my $160 TBs broke yesterday. But , I needed something to hold me over until their Stealth 700 releases in September. Although uncomfortable, sound quality is decent and nobody complains about my mic on their end. Well worth the measly $20 for this headset to hold you over
I would recommend this to a friend - Pros mentioned:Sound quality
Great chat headset!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it's made for, and does it better than the competition. This is a chat headset, made for communicating online. It is not intended for in game audio. This is perfect for us gamers with real surround sound set-ups in our gaming rooms, who do not want our speaker system blocked out by "virtual surround" headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for $20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you first set them up the sound is way too low, so you gotta go into the settings of your Xbox and turn the settings up. Once you do that they have super good audio quality but do fell somewhat cheap, not bad tho
I would recommend this to a friend Good Product for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a great enhancement for my Xbox One. The chat works great and the ear cup is comfortable.
I would recommend this to a friendWorked great at first.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first, then the sound would go out, and it would make a hissing sound in the ear piece. I would avoid these if you want something that lasts more than a few months.
No, I would not recommend this to a friendNice product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son he very like this headphones and good prices
I would recommend this to a friend- Cons mentioned:Comfort
Lasted about a week.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week. Sound cuts in and out. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Comfort
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t hear anything. Sound is so quite. Also very uncomfortable.
No, I would not recommend this to a friend I can’t hear you.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty bad. While somewhat comfortable, any positives are vastly outweighed by the headsets extreme lack of ability to do what the product is intended to do: converse with fellow gamers. I couldn’t hear anything anyone said, even with my tv muted. Returning these.
No, I would not recommend this to a friendVoice Chat sounds like a whisper.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it today, hoping it would help with my Dolby Atmos speaker set up, but I could barely hear my friend. Tried out various Xbox sound setting and game settings, but it didn't work. Read reviews just now that a lot of people have the same problem.
No, I would not recommend this to a friendSave your cash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the weak mic material that doesn't stay in place to it not picking up your voice you're better off saving a few more bucks for a way better mic.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience with your Recon Chat; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working after 2 weeks. I do not recommend this headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. We’re always happy to lend a helping hand under your product's manufacturer's warranty through us, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
There are better ones for the same price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is cheap, poor sound, bad mic. Don't waste your time
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Zach,
We’re sorry to hear about your experience with your Recon Chat headset; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Uncomfortable + Bad Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not worth the money, I immediately returned this.
No, I would not recommend this to a friend