Customer Ratings & Reviews
- Model:
- TBS-2792-01
- SKU:
- 6500893
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
I'm in love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a masterpiece I wish I can buy every pair thanks
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Raynard!
Thank you for leaving your feedback; however, despite your positive remarks, we noticed that you left a low star rating for your product. Is there anything in particular we can assist you with?
Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clea sound works great. Should definitely buy and game on
I would recommend this to a friendShiiiit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst fkkin head set I’ve ever owned! Nofkk help on their site to fix the spotty audio
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dayne,
We’re sorry to hear that you've encountered an inconvenience with your headset; however, please allow our dedicated Support Team to assist you further with what you described here. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my loved one really enjoy this head set for Christmas.
I would recommend this to a friendHeadset is Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this gaming headset to the whole wide!
I would recommend this to a friendGood stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff right here. If there's a sale even better.
I would recommend this to a friendHeadphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a great price are pretty good for gaming
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/5..................................................
I would recommend this to a friendVery reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for xbox and pc and has great game audio.
I would recommend this to a friendStop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after less than 2 months. Idk what the issue is. Trying to get them replaced.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Would recommend cheaper ones before this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality connection and sound compared to a cheaper headset. Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, please reach out to our Support Team with details about the inconvenience & set up. What you described here sounds like the symptoms of a congested wireless network and our team would be happy to assist you in alleviating that. Our Support Team can be reached right from the support section of the Turtle Beach website via their Support Form or Live Chat service.
Best regards!
Do not recommend, poor sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts in and out all the time and is staticky would not recommend.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Dan,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX as what you described here sounds like RF interference from a congested wireless network. Our Support Team would be happy to assist you in getting this cleared up. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Mic quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic quality was bad when I was using for online game play.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jessie,
We’re sorry to hear about your experience with your headset's microphone; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. That team can be reached right from the support section of the Turtle Beach website and can lend a helping hand with troubleshooting to figure out exactly what's going on here & offer further assistance if need be.
Thanks!
It was not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a month and isn’t consistent with quality
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jaylani,
We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice fit but the Audio ain’t that good. Had to return them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Miguel,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
Absolute Garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect. IF it does, good luck changing chat and game sounds independently. Don't bother with their customer service - they just send you someone else's broken one until you're out of the return period.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback John. We're sorry to hear that you've had some sort of connectivity inconvenience with your headset.
With that being said, our dedicated Support Team would be happy to assist you with troubleshooting or replacement service. When it comes to replacement service, we would never provide you with a broken headset. You'd be provided with a new headset as we have stock of that model, or a certified refurbished headset of the same model (tested for full functionality and stability, covered for the remainder of your original headset's warranty) in the rare case that there is no new stock be available.
All in all, what you described does not sound like the normal customer service experience and we'd certainly suggest filling out a Support Form on our website for assistance.
In regard to Game/Chat audio; please know that independent game and chat volume controls would only be provided when the Stealth 700 GEN 2 MAX for Xbox was being used on an Xbox console with the headset in Xbox mode.
When the Stealth 700 GEN 2 MAX for Xbox's transmitter is in the USB Mode, and is being used with a PlayStation console, PC, or Nintendo Switch in docked mode, there is no way to assign the Lower Volume Dial to Chat Audio. This would also be applicable to the Stealth 700 GEN 2 for PlayStation, whether it's transmitter is in USB mode or PC mode.
NOTE: Please be aware that some games (ex. COD) will send their own in-game chat audio through the same path that they send their game audio through, which would result in your all audio being controlled by the Game Volume dial regardless of your Audio Hub settings.This would be a limitation of the game itself and not the headset.
NOTE2: When the Stealth 700 GEN 2 MAX for Xbox's transmitter is placed in to USB mode, the headset's lower dial would default to controlling the volume level of the headset's Microphone. When the transmitter is in Xbox mode, the lower dial would default to controlling the volume of Chat Audio.
NOTE3: The Stealth 700 GEN 2 MAX for PlayStation's lower dial controls Microphone Monitoring right out of the box, regardless of the mode the the headset's transmitter is in.
All in all, there'd be no way to for your headset to provide you with independent game and chat controls on the PlayStation consoles. This is a result of the limitations related to the way those platforms process the audio via USB, and is not related to the headset itself.
However, if you own a Stealth 700 GEN 2 MAX for Xbox you should be able to adjust Xbox Party Chat independently via the dials on the headset when using it on an Xbox. If you are having difficulty with your dials working properly for game and chat audio on an Xbox when using the Stealth 700 GEN 2 MAX for Xbox; please let our Support Team know. They'd be happy to assist with troubleshooting this or assist in providing a replacement under warranty if the headset is determined to be at fault.
not ready for release
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.software was buggy. headphone had ear piercing clipping sounds
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .UPDATE 6/17:
Good morning! Please ensure that your headset & its USB transmitter have been updated to the newest firmware available for it via the Audio Hub for Windows or MacOS. This new firmware should get your headset up and running properly, improving its overall volume levels, Bluetooth pairing process, & connectivity to its transmitter.
If you encounter an inconvenience with the new firmware, please be sure to let our team know using the contact methods listed below in our original comment.
ORIGINAL REPLY:
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 headset as this does not sound normal. We’re always happy to help, and we can be reached right from the support form provided within the support section of the Turtle Beach website as needed.
The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
- Pros mentioned:Sound quality
Horrible Headset for Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle Beach Stealth 700 gen 2 max , for xbox the sound quality is horrible crackling and cutting in and out do not recommend buying these , the original gen 2 is so much better..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Commando,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX as what you described here sounds like symptoms of a congested wireless environment and our Support Team would be happy to assist you in getting that cleared up. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Battery life, Sound quality
Great sound, solid build, crisp chat, & battery!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing I noticed was the build quality. It is very solidly built with metal reinforcements where it matters. A lot of headsets break around the headband area due to being over stretched or sat on. And Turtle beach knows this and addressed that common build issue which is awesome. You can have the best sounding headset in the world, but if you cant keep it on your head because it breaks then its all kind of pointless. So kudos for making sure the headset is solid. In the box you of course get the Stealth Gen 2 MAX headset, USB adapter, USB cable, a decal, and some paperwork. After the initial charge setup was pretty simple. Its basically plug and play which is great. Although there is an app that allows you to change settings if you want to get in and configure things the way you want. Once set up I was gaming easily on my ONE X, and my PS5. Both were simple to get up and going. One of the standout features here is the insanely long battery life. It claims up to 40 hours and in my experience I see this as pretty close to accurate. Even after hours of playing it barely dented the amount left. I got used to headsets that lasted a few hours at most requiring 2 separate batteries, or even 2 separate headsets. I use to be charging one, while using the other. No more of that silliness here. And with the built in voice that keeps you updated on your life left I never ran into a situation where I was rushing to plug it in somewhere to charge. Chatting was very nice as well. I was able to not only hear others well, but they said I was crisp and clear also. And with the app your can adjust settings for chat vs sound settings as well. So if you prefer the games sound being a bit higher, or vice versa you want to hear your team mates call outs instead this can all be done easily as you play. And of course there is the sound. I was able to not only hear excellent quality audio, but pin point locations, footsteps, and other key sounds to locate what I needed to. The 50mm nanoclear speakers pack a punch, and its the punch I like. When I was a bit younger I liked the really low boom of things like car speakers. But now I prefer much more accurate and tight bass. And these deliver that perfectly. The highs, mids, and lows are all well put together and of course can be tuned to your preference in the app. So in addition to gaming I will be using these in my PS5's video streaming apps as well to get some amazing headset audio for movies too. So overall I am pretty stoked to find some new cans for gaming. Great build quality, insane battery life, app tunability, accurate game sounds, and overall amazing audio come together in an affordable headset. If you are looking for a gaming headset for your new XBOX or PS5 look no further.
I would recommend this to a friend All around disappointment.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio cuts out and generates static every 5 minutes or so, it refuses to pair with the xbox until i power cycling up to 5 times, and the build quality went down from the previous gen. Feels cheap and plastic and I have zero confidence it would last more than 6 months as it creaks and makes noise every time you move them. Beyond that, the biggest gripe, is I'm an audiophile, and these have HORRIBLE sound even compared to the 3M Worktunes ear protection I wear at work. I spent 2 days playing with every audio setting and the sound quality only improved minimally. Truly disappointed.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Garrett,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!