Customer Ratings & Reviews
- Model:
- TBS-2792-01
- SKU:
- 6500893
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not really bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dangle disconnected and won’t connect back……..
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with pairing your Turtle Beach Stealth 700 Gen 2 MAX.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Don't buy from Turtle Beach. Go to anyone else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from this company. You'd think you are getting a good pair of headphones for the price that you pay but you aren't. I've been through two of them in about 2 years and they keep breaking on me. I've spoken with their customer support and they don't want to do anything anymore. Go buy headsets from any other company and im sure they will last a lot longer and you won't have to wait weeks for replacements or to not have them replaced at all. I basically have a paperweight now.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Blaze,
We’re sorry to hear about this inconvenience you've encountered with your new Stealth 700 GEN 2 MAX; however, please note that this headset came out a few months ago and would certainly still be covered under the one year manufacturer's warranty that we provided for newly purchased products.
Please take the time to reach out directly to our Support Team via their Contact Form or Live Chat service, both of which are located on the Support Section of the main Turtle Beach website. They will happily lend a helping hand with troubleshooting or replacement service if necessary under the aforementioned manufacturer's warranty.
Thank you and have a great day!
Ps5 turtle beach headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two pairs off these and both have been returned first one was a refurbished unit two days later they stopped working completely no power to the unit took back though maybe i will just buy new 4 months in to having them and same problem went to go use them again no power like come on al that money for them to fail no more turtle beach
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jose!
We are sorry to hear about the experience you've had with your Stealth 700 Gen 2 MAX for Xbox.
Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
The head band will fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my son have them and the head band will crack and the head set is useless
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Stealth 700 Gen 2 MAX headsets for Xbox.
Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Crackling audio right out of the box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crackling right out of the box. I looked up "why is my Turtle Beach Stealth 700 Gen2 max wireless headset crackling?" and was greeted with dozens of posts and reviews of the same issue. Apparently the "fix" is to download the TB App on PC then run a repair tool. For the price I paid I'm not doing any of that. If I wanted to mess with firmware updates I'd buy a cheep set off wish. These are being returned to the store immediately.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, the crackling you described here sounds like a symptom of a congested wireless network & may not be an issue related to the headset itself. WIth that being said, please take the time to get in touch with our Support Team so they can lend a helping hand with troubleshooting as needed. Our Support Team is always happy to provide assistance and we can be reached right from the support section of the Turtle Beach website.
Best regards!
GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying and poorly made. The plastic snapped on the left where the head strap attaches to the earphone. This is where the tension acts to hold the headset your head. I had this headset for 6 months. Along the path to it being physically destroyed i had constant software issues and you can only control the headset through an app on your phone. Not ideal. Dont buy these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the damage to your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with a damage claim and to assist with troubleshooting any sort of other inconveniences you've had. That team is also capable of assisting with warranty replacement service. The Support Team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a wonderful day!
Broke after a few months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for about 2 months and they were fine until the cheap, crappy plastic snapped
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Szkud,
We’re sorry to hear about that your headset is damaged; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Technical/Warranty Support Team is available to provide assistance as needed. The Support Team can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day!
Ehhh maybe?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset powers off immediately 1/7 times. Bluetooth connectivity is garbage. The main reason I got this was to support dual connections. It needs to be power cycled to get a good connection to the usb, on ps5, otherwise it's very quiet. Windows support is lacking.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Cheap Plastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic frame broke just out of warranty. Buy another brand.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
HORRIBLE SOUND FOR PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll keep it simple. These sound awful with the ps5, the mobile app for the features could be way better. Returned within 24 hours. GO WITH THE 3d pulses, or steel series 7p. Way to expensive for a bad sounding headphone.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, what you experienced here does not sound normal. Please know that we have a dedicated Support Team that would have been happy to assist you in getting your headset functioning properly on your console & with the mobile app.
Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Constantly turns off on its own
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset except it CONSTANTLY turns off on its own. There are many threads on the forums and reddit stating others are having the same issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
In order to conserve battery life, your headset will power off after no audio is played through it for 10 consecutive minutes. This is a fixed feature and cannot be adjusted.
If your headset keeps shutting off while audio is being played, please reach out to our support team for further assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, these headphones are extremely unreliable. I am on my 2nd reciever and it just broke again. I have spent more time trying to fix these headphones than actually gaming. AVOID AVOID AVOID.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Pierre,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my third pair and they bricked as well customer service don’t respond in a timley manner and when they do respond its just a do it yourself type thing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Sorry to hear about your experience! Reaching out to our Support Team was the appropriate action to take. However, if the troubleshooting steps provided did not work to clear up what you were experiencing; please continue your correspondence with our Support Team so they can look in to further troubleshooting or move forward with warranty replacement service if called for.
Thank you!
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It completely stopped working after the second day i had it. I did the recovery update but it didnt want to turn on anymore after that
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Juan,
We’re sorry to hear that you encountered an inconvenience with your headset! We have a dedicated Support Team that is available to assist you further if the recovery process did not get your headset back up and running properly. As a heads up, each our headsets are each sold with a one-year manufacturer's warranty and the Support Team can be reached via their Contact Form on the main Turtle Beach website.
Best regards!
Cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset was great then the transmitter stopped working within a week. Turtle beach charges $35 for just a new transmitter.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If your transmitter failed to work at no fault of your own, then our team would happily assist you in getting it replaced under warranty at no charge. That team can be reached directly from the main Turtle Beach website via their Contact Form.
The stock of transmitters available on the website are for customers who are no longer within their headsets warranty period, or for those customers who misplaced their transmitters as misplaced parts would not be covered under our aforementioned warranty.
All in all, our team would be happy to assist you with this. Please reach out to them at your earliest convenience using the form we made mention of.
Best regards!
Nit worth 150
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality sucks and the mic is way to sensitive even with the volume turned all the way down theres to much background noise
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, have you attempted to use the Noise Gate feature that is provided within the companion Audio Hub app for this headset? That feature can have an affect on the background noise picked up by your microphone. That same app can be used to adjust the headset's Microphone Monitor (your own voice playback in the headset) volume level & several other features.
If you're not familiar with the app or the Noise Gate feature, please check out the Turtle Beach website & visit the Support section. There are support articles listed there, and our Support team can be contacted via their form or Live Chat service for further assistance as needed. They are always happy to help!!
Best regards!
bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bad ! astro a10 are way better!!! trust me !!! im always trying out new headsets !!! this it not it !
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Abes,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Turtle beach headset never worked, second one does
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned one for not working. Have to return second one for same reason
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cindy,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed with troubleshooting or replacement service, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Cheap plastic will break easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio was fine for me, but I should have read the reviews about these headsets before I bought one. The cheap plastic can't handle the flexing of putting them on/taking them off your head. My head band snapped after about a month of use. I have totaltech, so it was easy to get my money back, and I put that toward a much higher quality headset with a metal head band.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about the experience you had Griffles! Our Support Team is always happy to assist with replacement service under the warranty our products are sold with if necessary, and they can be contacted directly through their Contact Form on the main Turtle Beach website.
Thank you kindly and have a great day!