Customer Ratings & Reviews
- Model:
- TBS-2792-01
- SKU:
- 6500893
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
GARBAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is VERY TING-Y. All guns sound like they are shooting tin and aliminum. Some bass but it gets muddleed behind the high pitched tings all the guns make. Drops... intermittent drops. Vonstant drops. Never stays connected. Customer service... non existent. Have yl send emails for everything. App connectivity... dont even try it bc it doesnt work on phone or PC. This PIS headset, im swapping out for a hyper x or somethi g
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience. We do have a customer service team that will happily lend a helping hand with troubleshooting or replacement service as needed. As you mentioned, they handle all warranty claims and technical support in writing via a queue based email system. This ensures all correspondence is time and date stamped for your security and ours.
With that being said, reaching out to them for assistance would be the best course of action in this scenario as you appear to have a few separate inconveniences that do not sound normal. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Squeezes your head too much.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a decent headset for the price. Returned due to comfortability.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alexandra!
We appreciate the feedback regarding your Turtle Beach Stealth 700 Gen 2 MAX and are sorry to hear about your experience with the fit.
We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
Best Regards!
Turtle beaches
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have a problem with best buy! Best store in the world!
I would recommend this to a friendHeadset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset, I’ve really enjoyed them easy to use.
I would recommend this to a friendAn Elite Brand that uses Beta Tier Software
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don't support such an elite brand in gaming audio accessories that doesn't stand for quality. Check reviews on google this headset is legit bad. Ive been getting turtle beach headsets for the last ten years and this product made a lifetime turtle beach buyer passionately change brands forever. It literally will stop working, If you're lucky you will be able to recover it's software and fix it... if you're lucky. I spent $150 for this and got two months out of it before it stroked out. I then paid another $40 for their Geek Squad to use their recovery tool, (only compatible with Windows PC) and still nothing. The headset is nice until it's completely stops working. This because they tried to add a feature to the headset for their first time where it can go to your phone for use as well. It's beta tier software that they're figuring out. Funny that they're still selling as one of the top of the line. Turtle beach 600's are actually reliable but mediocre sound quality and noise cancellation.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Brandon,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have our own dedicated Support Team available to provide assistance as needed if your headset is not functioning as it should. They'd be more knowledgeable about our products then GeekSquad, and are always happy to help with restoration, troubleshooting, or warranty service for our headsets if called.
That team can be reached right from the support section of the Turtle Beach website via their Contact Form.
Best regards!
Turtle Beach headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time ever owning a gaming headset and this one performs great!
I would recommend this to a friendBest Headset hands down!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headsets I’ve had thus far. Love that I can listen to my music while gaming and can make and take calls too.
I would recommend this to a friendTurtle beaches!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I have ever purchased they lasted about 2 years
I would recommend this to a friendBought for nephew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my nephew and he seems to love them, he's a teenager so if he likes them they must be great.
I would recommend this to a friend- Pros mentioned:Comfort
Returning please do better Turtle Beach
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear sound is too low though the regular gen 2 was louder I can hear everything around me in the house no noise canceling not impressed at all
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .UPDATE 6/17:
Good morning! Please ensure that your headset & its USB transmitter have been updated to the newest firmware available for it via the Audio Hub for Windows or MacOS. This new firmware should get your headset up and running properly, improving its overall volume levels, Bluetooth pairing process, & connectivity to its transmitter.
If you encounter an inconvenience with the new firmware, please be sure to let our team know using the contact methods listed below in our original comment.
ORIGINAL REPLY:
Thank you for leaving your feedback! Our Support Team would certainly want to lend a helping hand to ensure you've got your headset & its Noise Gate feature set up appropriately in order to prevent background noise from being picked up by your mic. Also, they can look in to the Low Volume you're experiencing.
Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when visiting our site.
Best regards!
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the first series. As always great fit and comfort, easy to connect to either my xbox or PC and they sound awesome!
I would recommend this to a friendNoise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones-noise cancelling-were present for my grandson. He absolutely loves them.
I would recommend this to a friendGreat headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to hook up! My son loves them with his series X.
I would recommend this to a friendTurtle Beach
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headset. Easy to use. Have them on my PS5.
I would recommend this to a friendDecent Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is okay, it's a little chunky & big for my liking, and I'm not really a big fan of the design. I only bought it because my sister needed one for the Xbox Series X.
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Love how I can have it connected to my Xbox AND my phone at the same time.
I would recommend this to a friendHeadphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love em these our the best i have had out of all the headphones
I would recommend this to a friendGreat headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, company is top-notch. I would definitely buy again.
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, no issues with packaging or quality
I would recommend this to a friendGreat experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phone’s were great. I appreciate the assistance I got from the associate that helped me.
I would recommend this to a friend