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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2172 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,172 reviews
  • Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and I would definitely recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service 10 outta 10. Recommend I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Stealth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for husband...LOVES them said they are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good..........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay for now but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt find the regular gen 2, so I got this one. Wasnt a fan of the dongle and how you have to update both items. Build quality isnt great, all plastic.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it. Hasn't stopped using it since he got it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Uncomfortable to wear and tech support is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed in this uncomfortable headset. Had to replace my 700 GEN 1 when they stopped working so picked up the GEN 2 expecting a nice upgrade. The headset is heavy and the head strap isn't comfortable. After an hour of use, I start getting a headache from them, which has never happened with other headsets. They're also very tight on my head and I feel like my skull is being crushed. Setup and updated firmware as directed. The chat volume wheel doesn't work. Contacted tech support, and they are painfully slow to respond, 24-48 hours, and I had to provide them all my information and serial number twice. 4 days after submitting the trouble ticket, they had me reinstall the firmware. That didn't help. I've replied to their email and still waiting on a response 24 hours later. After 30 days of use, I've decided to return these for something else. Last time I'll purchase Turtle Beach! -1 star for comfort -1 star for product not working out of the box -1 star for terrible tech support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo good even the 6 year old i bought it for can appreciate it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but Won’t turn on after having it for 7 months tried charging it, tried clicking the mode and power and Bluetooth to hard reset but still didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset. They work as advertised. No issue switching between xbox series x and ps5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset would randomly lose connection and stutter at times. sound quality was not great. disappointment

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, our Support Team would be happy to assist you in getting this cleared up via troubleshooting. That team can also assist with further warranty service if called for. That team can be reached right from the support section of the Turtle Beach website via their Contact Form.

      Have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Xbox headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC! This is the best headset I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Christmas gift. My fiancé loved it!!!!!!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Forofontfjfif fjfkfjf fjfjffj fjfjrfjf fjrkfjr fjfjrfj

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little static

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well see. So far the set up was lenghty. The 2 dials are confusing on pc mode unless you dl the app. Even then its too complicated or i am

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. Had some connections issues several times.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello David! We are sorry to hear about the connection experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. They work great with Dolby Atmos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, saw people talking about issues with connecting it but mine connected fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday on my xbox and as a Bluetooth headphones. So while im gaming i can receive calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a gift for one of my grandkids for Christmas

    I would recommend this to a friend